The application window is expected to close on: 06/19/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

About the Role

This role sits at the intersection of learning, technology, and business impact - built for someone who wants to lead from the front.

We're hiring an experienced learner, experienced designer with strong performance consulting expertise and real command of AI-augmented design. You'll drive the creation of experiential learning journeys that sharpen our Solution Engineers' ability to win with customers and partners across complex, multi-architecture environments.

You'll deploy AI as a co-creator and personalization engine - using generative AI, intelligent tutoring, AI-driven simulations, and adaptive platforms to design experiences that are measurably more effective and scalable. You'll also advise senior leaders and coach peers across experiential learning, AI-augmented design, and data-driven practice.

Our hybrid environment moves fast and rewards decisive action.

Your Impact

Performance Consulting & Business Strategy Partner with senior stakeholders to diagnose performance gaps using data, diagnostics, and AI-powered analytics. Recommend the right solution - learning, process, tooling, or job aids - and tie it to clear business outcomes.

AI-Augmented Learning Design Lead to lead the design of evidence-based learning grounded in adult learning and cognitive science. Apply AI across the design lifecycle - ideation, content, scenarios, media, accessibility - while ensuring quality and accuracy. Build AI-enabled modalities including role-play partners, adaptive simulations (AR/VR), coaching bots, personalized pathways, and real-time feedback engines.

Prototyping, Measurement & Delivery Rapidly prototype and iterate using AI tools to compress design cycles. Define success metrics, interpret outcomes with AI-assisted analytics, and deliver clear insights to executive audiences. Manage complex, multi-stream projects using Agile principles.

Influence & Cross-Functional Leadership Lead cross-functional initiatives, coach peers, and adapt communication to audiences with varied expertise. Build strong working relationships across the TSRM team, SMEs, and stakeholders.

Minimum Qualifications:

• BA/BS required; advanced degree in Instructional Design, Learning Sciences, Cognitive Science, Educational Technology, or related field preferred.
• 10+ years designing measurable, experiential learning for technical sellers or Solution Engineers in corporate environments.
• 3+ years integrating AI (generative AI, adaptive platforms, AI-driven simulations, intelligent tutoring, conversational AI) into learning experiences.
• Working knowledge of AI components (agents, LLMs, graphs, generative systems) to partner effectively with AI Engineers.
• Track record of selecting evidence-based strategies that delivered measurable business results.
• Experience as a performance consultant partnering with senior stakeholders.
• Proven team performance that strengthened business outcomes.

Preferred Qualifications:

• 7+ years building task-based learning experiences for technical sales or Solution Engineering roles.
• Advanced application of cognitive science, design thinking, and experiential learning.
• Hands-on fluency with AI tools such as ChatGPT, Claude, Gemini, Copilot, Synthesia, HeyGen, ElevenLabs, and AI-enabled authoring tools.
• Proficiency in Articulate 360, Adobe Creative Cloud, and Camtasia; AR/VR experience strongly preferred.
• Experience with an LMS and SCORM/xAPI tools; familiarity with LXPs and adaptive learning systems a plus.
• Strong storyboarding and visual design skills.
• Excellent writing and communication, including scriptwriting for AI-narrated and human-delivered content.
• Strong performance consulting, presentation, and executive communication skills.
• Project management agility in fast-changing environments.
• Self-directed in a hybrid/remote setting.
• Commitment to responsible AI use - data privacy, bias mitigation, accuracy, and transparency.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $130,000.00 to $163,800.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:
$143,000.00 - $207,200.00

Non-Metro New York state & Washington state:
$135,000.00 - $195,700.00

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.