This role provides dedicated sales enablement execution for the Optum Financial Provider Products distribution organization.
Reporting to the VP, Sales Operations, the Sales Enablement Manager will develop practical sales playbooks, training materials, launch readiness resources, compliance guidance, and seller communications that help provider-facing teams execute consistently across provider banking, payments, lending, and future financial solutions.
The role is intentionally focused on field readiness, seller effectiveness, content governance, sales communications, and feedback capture. It is distinct from Sales Operations, which owns reporting and process execution, and Growth Marketing, which owns provider messaging and marketing campaign strategy.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities: Sales Enablement and Field Readiness- Develop and maintain sales playbooks, product guides, talk tracks, objection handling resources, and field-ready materials across Provider Products
- Coordinate onboarding, refresher training, and ongoing education for provider-facing sales teams
- Support seller readiness for new product launches, product changes, compliance updates, and process changes
- Partner with sales leadership to identify field knowledge gaps and develop practical enablement solutions
Sales Content and Communications- Maintain sales content libraries, version control, and accessibility standards for field-facing resources
- Coordinate sales communications related to product updates, process changes, launch activities, and approved messaging
- Partner with Marketing, Product, Compliance, and Operations teams to keep sales materials current, accurate, and usable
- Translate complex product, process, and compliance information into clear seller-facing documentation
Compliance Guardrails and Sales Governance- Support development and maintenance of approved sales practices, messaging standards, escalation paths, and compliance guardrails
- Partner with Risk, Compliance, Legal, and Product teams to ensure field materials align with policy and regulatory expectations
- Help sellers understand what they can and cannot do across banking, lending, payment, and treasury-related products
- Support audit readiness by maintaining current materials, training records, and approved guidance
Provider Feedback and Internal Enablement Support- Capture and organize seller feedback, provider insights, objections, and recurring field issues
- Develop Voice of Provider and Provider Advisory Board activities through logistics, materials, notes, and follow-up tracking
- Coordinate enablement resources for internal Optum and UHC provider-facing teams to support referrals and cross-sell awareness
- Share field insights with Product, Marketing, Sales Operations, and leadership to improve execution and future planning
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications: - 3+ years of experience in sales enablement, sales training, product marketing, commercial execution, sales operations, or related roles
- Demonstrated ability to identify automation opportunities and leverage AI to improve productivity and quality
- Experience developing sales playbooks, training materials, product guides, seller communications, or launch readiness resources
- Experience working with sales teams, product teams, marketing teams, compliance partners, and operational stakeholders
- Demonstrated ability to simplify complex products, processes, and compliance requirements into practical field guidance
- Must be willing and able to travel appropriately 10% of the time as business needs dictate
Preferred Qualifications: - Healthcare, financial services, banking, lending, payments, fintech, or revenue cycle experience
- Experience supporting provider-facing commercial teams or regulated products
- Experience coordinating training, certification, or launch readiness for distributed sales teams
- Experience with CRM, SharePoint, Teams, learning tools, or enablement platforms
- Experience capturing customer or field feedback and translating insights into enablement improvements
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
