New Relic

Sales Enablement Manager

New Relic$136K — $170K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Sales Enablement with demonstrated global program ownership.
  • Deep expertise in a structured value selling methodology - such as Command of the Message or Challenger Sale.
  • Strong executive presence and communication skills to influence stakeholders effectively.
  • Exceptional written and verbal communication to translate complex capabilities into business value narratives.
  • Highly collaborative, thriving in a fast-paced SaaS environment and working across various teams.
  • Experience defining or codifying a B2B SaaS sales process.
  • Proven ability to coach managers on effective deal inspection and team development.

Responsibilities

  • Lead the design, build, and annual refresh of the value selling framework.
  • Facilitate cross-functional alignment sessions with Sales, Marketing, and Product.
  • Partner with Marketing to build and manage a sales content library.
  • Design and lead a global value selling curriculum for onboarding and training.
  • Coach sellers on discovery best practices to connect solutions to customer outcomes.
  • Maintain documentation and training content for all stages of the sales process.
  • Develop manager enablement content for frontline leaders.

Benefits

  • Healthcare, dental, and vision coverage.
  • Parental leave and planning support.
  • Mental health benefits.
  • 401(k) plan with matching contributions.
  • Flexible time off policies including 11 paid holidays and volunteer time-off.
Full Job Description
Your opportunity

We are looking for a strategic, hands-on leader to serve as our internal expert and owner of both value selling and sales process methodology. You will design our value selling framework, define and codify our end-to-end sales process, and establish the content, tools, and training programs that bring both to life in the field - from how we qualify an opportunity to how we build and present a winning business case.

You will be the connective tissue between Sales, Marketing, and Product - ensuring our messaging is sharp, our sales process is clearly defined and consistently executed, and our sellers and managers have the skills and resources they need at every stage of the buyer journey. You will partner with regional enablement leads to deliver these programs globally, coaching frontline managers alongside new hires and experienced reps alike.

This is a high-visibility, high-impact role for someone who is energized by building, and who wants to leave a lasting mark on how a growing SaaS company sells.

What you'll do
  • Lead the design, build, and annual refresh of the company's value selling framework - including core value pillars, differentiated positioning, proof points, and buyer-facing narratives - developed in close partnership with Sales, Marketing, and Product leadership.
  • Facilitate cross-functional alignment sessions with Sales, Marketing, and Product to ensure the value framework remains a living asset - consistently reflected in messaging, content, campaigns, and seller conversations.
  • Partner with Marketing to build and manage a world-class sales content library - including pitch decks, business case templates, battle cards, and discovery guides - aligned to buyer personas, verticals, and stages of the sales cycle.
  • Design and lead a global value selling curriculum - including onboarding modules, ongoing skills training, and manager coaching frameworks - that equips new hires and tenured reps to sell on business outcomes, not features.
  • You will partner with regional enablement leads to deliver these programs globally - directly owning delivery across the Americas, and partnering with regional enablement leads in EMEA and APAC to adapt and execute them in those markets.
  • Coach sellers on discovery best practices - helping them uncover business pain, quantify impact, and connect solutions to measurable customer outcomes.
  • Build and maintain documentation and training content for each stage of the sales cycle - including qualification, discovery, solution framing, forecasting, business case development, and closing motions
  • Develop manager enablement content that equips frontline leaders to coach their teams on sales process adherence, deal progression, and pipeline quality
  • Partner with Revenue Operations to ensure the sales process is reflected accurately in CRM and that stage definitions align to how deals are actually won


Required Skills:
  • 8+ years in Sales Enablement with demonstrated global program ownership.
  • Deep expertise in a structured value selling methodology - Command of the Message, Challenger Sale, or equivalent - with hands-on experience certifying or coaching sellers.
  • Strong executive presence and communication skills - able to influence Sales leadership, Marketing stakeholders, and frontline managers across geographies.
  • Exceptional written and verbal communication skills with the ability to translate complex product capabilities into compelling business value narratives.
  • Highly collaborative - thrives working across Sales, Marketing, Product, and Customer Success in a fast-paced SaaS environment.Experience partnering with and enabling regional teams to deliver globally consistent but locally relevant training and content.
  • Experience defining or codifying a B2B SaaS sales process
  • Proven ability to coach managers on how to inspect deals, reinforce process, and develop their teams through the lens of a structured sales methodology
  • Willingness to Travel: Ready to travel as needed.

Please note that visa sponsorship is not available for this position.

#LI-MM4 #LI-Remote

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

Estimated Base Pay Range

$136,000-$170,000 USD

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

About New Relic

New Relic is a software analytics company that provides real-time insights into application performance. The company's cloud-based platform collects and analyzes data from software applications and infrastructure, allowing customers to optimize their digital experiences. New Relic's products are used by a wide range of customers, including e-commerce companies, financial services firms, and government agencies. The company was founded in 2008 and is headquartered in San Francisco, California.
Learn more about New Relic
Size
2,217 employees
Market Cap
$3.7 billion
Industry
Net Income
-$158.8 million
Founded
2008
5 Year Trend
+24.4%
Revenue
$654.6 million
NASDAQ

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