JOB DESCRIPTION: SALES DIRECTOR
DEPARTMENT: Sales
POSITION REPORTS TO: Chief Executive Officer
CLASSIFICATION: Level 1 - Salaried Exempt
As Sales Director, you will be responsible for the revenue and profit objectives for the company. You will adequately build, organize and develop a sales team with the overall target to ensure Tiger Correctional Services' financial growth. You will, in close collaboration with the CEO and Directors, grow the revenue and profit by defining, selling and delivering expert service engagements.
JOB DUTIES
Sales
- Responsible for the over-all sales results for the Company
- Establish and implement a sales strategy to increase revenue and profit for the company
- Work closely with Finance, Human Resources, Information Technology, Commissary & Food Service Departments to establish competitive pricing for services & products provided by the Company
- Reviews sales reports/activities/results from Territory Sales Managers & coach them on ways to improve results. Provide results & reports to the CEO quarterly
- Closely coordinate with the Marketing Director to identify and develop advertising and promotional plans
- Create incentive programs to support sales growth
- Provide on-site support during outside sales calls as needed
Leadership
- Lead a team of Territory Sales Managers including developing, coaching and improving competencies of sales skills and product knowledge
- Support and act as a role model in utilization of HubSpot (CRM software)
- Collaborate with the Director-level Team to create a strategic plan to support annual budget, sales projections & customer growth
- Advise members of the Director-level Team of service & product issues the Sales Team is made aware of during sales calls & provides input for resolution to retain existing customers
- Assist with creating the annual budget for the Sales Department
- Responsible for all expenses within the Sales Department and meeting budget
- Update existing and create new sales policies as needed
- Work closely with the Marketing Director to maintain updated sales demonstration materials & programs
Customer Service
- Maintains contact & strong business relationships with Correctional personnel (Sheriff, Warden & Jail Administration).
- Attends trade shows & conferences as needed
Staffing
- Responsible for interviewing & hiring new Sales Team personnel as needed
- Responsible for administrative duties involving employee matters such as time-off requests and schedules
Performs other duties as assigned or required
QUALIFICATIONS
EDUCATION/CERTIFICAITON: Bachelor's Degree or equivalent in Sales, Marketing or Business
REQUIRED KNOWLEDGE: Five years demonstrated experience in direct sales
EXPERIENCE: Two years demonstrated experience in a leadership role including planning & delivering training programs
SKILLS/ABILITIES:
- Basic understanding of Microsoft products including Word, PowerPoint & Excel programs, internet & email
- Ability to explain computer software guides to customers. Basic understanding of Tiger Correctional Services software
- Excellent oral, written & listening skills
- Excellent presentation skills including computer demonstrations. Able to speak in front of large groups
- Ability to develop training programs to meet internal & external customer needs
- Excellent customer service, problem solving and conflict resolution skills
- Excellent time management & self-management sills
- Ability to drive a motor vehicle
PHYSICAL AND MENTAL REQUIREMENTS
- Able to apply common sense understanding to carry out detailed instructions and deal with problems involving many variables
- Must be able to hear & receive normal conversations and information
- Must have average visual abilities necessary to read a computer screen
- Must be able to solve basic math problems including adding, subtraction, multiplication and division
- Must be able to communicate with an advance vocabulary of 8000 to 10,000 words, to read at a moderate rate, write basic sentences and communicate in standard sentences with excellent vocabulary
