Sales Development Manager (BDR Team Lead)
Big Think+ | New York City (Hybrid) | Full-Time
Reports to: VP of Demand Generation and Marketing
About the Role
Big Think+ is hiring a BDR Manager to lead a team of five Business Development Representatives based in the New York City area. This team runs tailored cold outreach campaigns - email, phone, and LinkedIn - to schedule sales meetings with senior Learning & Development executives.
You'll own the day-to-day coaching, performance, and pipeline strategy for the team, working closely with Demand Gen and Marketing leadership to turn outbound activity into qualified pipeline. This is a high-visibility role for someone who wants to build a scalable, repeatable outbound engine and develop the next generation of sales talent.
This role is hybrid, based in the New York City area, with team access to a WeWork office for regular in-person collaboration.
What You'll Do:
- Manage, coach, and develop a team of five BDRs, running regular 1:1s, mock calls, email reviews, team training, and pipeline reviews to sharpen messaging, technique, and productivity
- Own team-level meeting targets, build, test, and refine outbound cadences (cold email, cold calling, LinkedIn, video) targeted at L&D executives
- Recruit, hire, onboard, and ramp new BDRs
- Partner with leadership to align outbound strategy with target accounts, campaigns, and ideal customer profile
- Build and maintain playbooks, call scripts, email sequences, and objection-handling frameworks and keep iterating as you learn what resonates with L&D buyers
- Track and report on team KPIs: activity volume, connect rates, meetings booked, and pipeline generated
- Use CRM and sales engagement tools (e.g., Salesforce, Salesloft, LinkedIn Sales Navigator, and Nooks) to manage the funnel and surface coaching opportunities
- Effectively root cause areas of underperformance and proactively identify solutions to course correct.
- Build and sustain a high-energy, high-accountability team culture that keeps reps motivated and growing in a demanding cold-outreach role
What You'll Need:
- 2+ years of experience directly managing an outbound, B2B BDR team, including messaging development, hiring, coaching, and performance management
- 2+ years of hands-on cold outreach experience with cold calling, email, and LinkedIn tactics
- A track record of hitting or exceeding team goals
- Strong coaching instincts with a solutions oriented mindset - you can diagnose what's not working and fix it quickly
- Comfort with CRM and sales engagement tools
- Excellent written and verbal communication skills
- Based in the New York City area, with the ability to come into our WeWork space regularly at least 3X per week as part of a hybrid schedule
Nice to have: experience selling a SaaS product to F1000 companies
What You'll Get:
- Base salary: $95,000-$105,000, depending on experience
- On-target earnings (OTE): $115,000-$130,000, including team performance bonus
- Access the Big Think+ platform to sharpen your own leadership skills
- Comprehensive wellness benefits: memberships to HealthAdvocate, Teladoc, OneMedical, and Talkspace
- Medical, Dental, Vision, Life, and Disability Insurance, 401(k), and Commuter Benefits
