Sales Audit Manager

Hibbett Retail, Inc.

$80K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting or Finance; MBA preferred.
  • 4-6 years of relevant experience in Sales Audit or related fields.
  • Proven leadership experience in managing audit operations.
  • Ability to collaborate effectively across Finance and other departments.
  • Proficiency in Microsoft Office and multi-location retail sales audit operations.

Responsibilities

  • Lead daily sales audit operations ensuring data quality from POS to accounting systems.
  • Ensure complete and accurate capture of POS sales transactions.
  • Oversee daily reconciliation outcomes and address errors.
  • Manage the team to maintain SLA targets for processing errors.
  • Conduct monthly revenue reconciliations to clear sub-ledger variances.
  • Serve as SME for resolving data transmission errors between systems.
  • Operationalize findings from analysts to create controls and improve processes.

Benefits

  • Comprehensive healthcare and wellness programs.
  • Opportunities for professional development and training.
  • Collaborative work environment with cross-departmental partnerships.
  • Potential for career growth across various business fascias.
Full Job Description

The Sales Audit Manager will lead daily Sales Audit operations across all five fascias, ensuring complete and accurate POS transaction capture, reconciliation, data integrity, and processing through Sales Audit platforms into Workday Accounting Center and the General Ledger. This person will oversee exception management, SLA performance, revenue reconciliations, and period-end controls while partnering with IT, Store Operations, and Loss Prevention to resolve systemic data issues and recurring transaction errors. The lead will serve as the functional SME for POS-to-Sales Audit integrations, driving SOX compliance, process improvements, standardized controls, and analyst training to improve resolution rates, reduce backlogs, and ensure accurate revenue reporting.

Key Responsibilities:

  • Lead daily sales audit operations across all 5 fascias, governing data quality and pipeline integrity from POS systems to Sales Audit tools (Sales Hub, ReSA, Aptos) to Workday Accounting Center / General Ledger.

  • Ensure all store and e-commerce POS sales transactions are completely captured, validated, and accurately translated across dependent systems into Workday.

  • Oversee the review and disposition of daily Sales Audit reconciliation outcomes, including error outputs, missing store sales, and reconciling items.

  • Direct the team to maintain SLA targets, resolving all daily POS-to-Sales Audit processing errors within 2 business days.

  • Lead the monthly Stock Ledger to Workday General Ledger revenue reconciliation, investigating and clearing sub-ledger to GL variances prior to month-end close.

  • Serve as the functional SME partnering with IT to resolve systemic data transmission errors between POS systems (Oracle XStore, JumpMind) and Sales Audit platforms.

  • Operationalize analyst findings on recurring POS error patterns to establish upstream controls with Store Operations, IT, and Loss Prevention.

  • Monitor key metrics, including the Sales Audit Resolution Rate, Sales Audit Cycle Time, and daily transaction error backlogs.

  • Partner with Loss Prevention, Store Operations, and IT to investigate store register discrepancies, cashier overrides, and missing sales files.

  • Enforce cutoff controls to guarantee period-end revenue is stated completely and accurately in Workday.

  • Maintain standard operating procedures and internal controls over POS sales transaction imports to ensure SOX compliance.

  • Champion continuous process improvement across multi-fascia sales auditing, refining data validation routines to increase the daily Sales Audit Resolution Rate, minimize cycle time backlogs, and train the team on standardized best practices.

  • Train and mentor Sales Audit Analysts on multi-fascia POS system nuances, Sales Audit exception resolution, pattern analysis, and Workday Accounting Center interfaces.

Required Education and/or Experience:

Bachelors degree in Accounting or Finance, with MBA preferred. 4-6 years of relevant work experience     in Sales Audit, Retail Accounting, Revenue Accounting, Financial Operations, or a related field. Proven leadership experience managing and developing audit operations, with the ability to collaborate effectively across Finance and other departments.

Required Computer and Technical Skills:

Proficiency in all Microsoft Office equivalent programs along with experience with multi-location or multi-fascia retail sales audit operations, including POS transaction processing and reconciliation. Hands-on experience with POS, Sales Audit, sub-ledger, and General Ledger systems, preferably Oracle XStore, ReSA, Aptos, Sales Hub, and Workday Accounting Center.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit for more than 6 hours per shift

  • Use hands to finger, handle and feel

  • Reach with hands and arms

  • Talk and/or hear

  • Stand for up to 2 hours at a time periodically

  • Walk or move from one location to another

  • Occasionally may need to climb, balance, stoop, kneel, or crouch   

  • Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally

  • Punctuality and regular attendance consistent with the companys policies are required for the position.

  • Average work week is 45-50 hours, which can vary depending on business need.

  • The work environment for this position is a moderately noisy office setting.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.

#LI-DNI

This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees.  Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. ​The company reserves the right to modify this job description with or without notice. 

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