Sales and Use Tax ManagerHybridBensalem, PAOverview: Reporting to the Chief Financial Officer, the Sales and Use Tax Manager owns the company's US sales and use tax function, with primary responsibility for compliance, audit defense, nexus management, and the accuracy of tax determination across stores, ecommerce, and procurement. The company is treated as a disregarded entity for US federal income tax purposes; accordingly, this role also serves as the day-to-day tax point of contact for the parent company, delivering the data, schedules, and analysis required to support income tax provision, compliance, and reporting at the parent level. The ideal candidate is a broadly trained tax professional - conversant across income, franchise, property, and employment taxes - who has chosen to specialize in sales and use tax within a multistate retail environment.
Responsibilities:- Own end-to-end sales and use tax compliance across all US states and localities, including the filing calendar, preparation and review of returns, remittances, notice resolution, and monthly reconciliation of sales tax payable and accrual accounts
- Administer, configure, and continuously optimize Avalara (AvaTax, Returns, and exemption certificate management), including tax code and product taxability mapping, rate and jurisdiction setup for new and relocated doors, and integration with the ERP, POS, and ecommerce platforms
- Perform recurring self-audits and reverse audits of sales tax configurations and transaction-level data to validate taxability determinations, identify overpayments and exposures, pursue refunds, and drive remediation with IT and business owners
- Monitor and assess economic and physical nexus as the store footprint, ecommerce channels, and supply chain expand; manage registrations, deregistrations, and voluntary disclosure agreements, and quantify exposure and reserves for unregistered jurisdictions
- Manage state and local sales and use tax audits end to end - data extraction, sampling methodology, workpaper preparation, responses to information requests, negotiation of proposed assessments, and appeals - in coordination with external advisors
- Serve as the primary liaison to the parent company's tax function, delivering trial balance data, book-to-tax adjustment support, state apportionment and footprint data, intercompany detail, and supporting schedules required for parent-level provision and compliance
- Advise merchandising, ecommerce, store operations, supply chain, marketing, and accounts payable on the sales and use tax treatment of new products, promotions, delivery and fulfillment models, store openings, and vendor purchases, including accrual of consumer use tax
- Maintain documentation of tax positions, taxability matrices, and process controls; partner with the Controller on sales and use tax accruals, reserves, and audit support, and ensure these processes are control-ready as the company scales
- Monitor legislative, regulatory, and case law developments affecting retail sales and use taxation, assess the impact on the business, and translate changes into system, process, and policy updates.
- Manage relationships with external tax advisors and service providers, and develop scalable processes, documentation, and staff as the US business grows
Qualifications- Bachelor's degree in Accounting, Finance, or Taxation; CPA, CMI (Sales Tax), and/or Master's in Taxation preferred
- 7+ years of progressive tax experience with a primary focus on multistate sales and use tax, including a combination of public accounting (Big Four or comparable national firm) and corporate tax department experience; retail or multi-unit experience strongly preferred
- Broad technical grounding across tax disciplines - federal and state income and franchise tax, indirect tax, property tax, and employment tax - with demonstrated depth in sales and use tax
- Experience supporting pass-through or disregarded entity structures, including preparing and delivering the data required for a parent company's income tax provision, compliance, and reporting
- Hands-on Avalara experience required, including AvaTax configuration, tax code and product taxability mapping, returns processing, exemption certificate management, and troubleshooting integration issues
- Demonstrated track record managing state and local sales and use tax audits from initial notice through resolution, including sampling methodology and assessment negotiation
- Practical experience with post-Wayfair nexus analysis, multistate registrations, and voluntary disclosure agreements
- Experience designing and executing self-audits or reverse audits of tax configurations and transaction data, with the ability to work directly with large POS and ecommerce data sets
- Experience with a major ERP system (e.g., SAP, Oracle, NetSuite) and retail POS and ecommerce platforms; advanced Microsoft Excel skills; data analysis tools (e.g., Alteryx, SQL, Power BI) a plus
- Excellent written and oral communication skills, with the ability to explain sales and use tax concepts and risks to non-tax stakeholders and executive leadership
- Highly organized and deadline-driven, with the judgment to manage a high-volume compliance calendar while handling audits and advisory work concurrently
Cultural Success Factors- Enthusiasm for the brand
- Consumer Obsessed
- Innovative Mindset
- Collaborative nature
- Skillful communicator
- Adaptable and Flexible
- Disciplined and self-motivated
Benefits with SNIPES- Generous Employee Discount
- Paid Holidays
- Summer Hours
- Hybrid work schedule
- PTO (Paid Time Off)
- Bonus Plan
- Affordable Health Insurance
- Retirement Contributions
