Smiths Machine

Sales Account Manager

Smiths Machine$70K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College degree preferred in engineering or business; high school diploma required.
  • Sales experience in a manufacturing setting.
  • Experience with rotating equipment.
  • Strong verbal and written communication skills.
  • Proven track record of year-over-year sales growth.
  • Self-motivated and able to work independently.
  • Skilled in developing professional presentations.
  • Proficient in MS Office suite and ERP systems.
  • Experience in a global, diverse workplace is a plus.

Responsibilities

  • Identify and pursue new business opportunities within key accounts.
  • Manage pre- and post-order processes to enhance customer relationships.
  • Oversee sales activities while maintaining budget compliance.
  • Collaborate with internal teams to deliver tailored solutions for clients.
  • Handle key account issues and maintain sales reporting metrics.
  • Conduct market and competitor analysis to identify growth avenues.
  • Upsell and expand revenue opportunities with existing clients.

Benefits

  • Inclusivity through employee resource groups (ERGs) that support diverse communities.
  • Annual celebration of achievements at the Smiths Excellence Awards.
  • Global celebration of employees on Smiths Day.
  • Professional development opportunities.
  • A commitment to fostering a diverse workforce.
Full Job Description
Job Description

The Sales Account Manager is responsible for driving revenue growth by developing and maintaining strong relationships with existing customers while actively pursuing new and targeted accounts. This role promotes the organization's products and services, ensuring customers receive exceptional support and guidance on proper product applications.

Responsibilities include but not limited to the following:
  • Identify new business opportunities within key accounts to grow market share and support project bid activities.
  • Manage pre- and post-order execution, focusing on key account management to strengthen relationships and drive market share across the JC product range.
  • Oversee sales activities and expenses within budget, ensuring all agreements follow the approval process for both the customer and John Crane.
  • Collaborate with sales, marketing, and engineering departments to deliver optimal solutions and secure contracts within budgeted pricing and margin standards.
  • Manage key accounts, addressing service issues and handling all sales reporting, including forecasts, actual results, and variance analysis to mitigate negative variances.
  • Conduct market and competitor analysis to identify growth opportunities and provide insights to the Director of Sales and Marketing while upselling and expanding revenue with existing clients.


Qualifications
  • College degree preferred in an engineering or business field. High school diploma or equivalent required.
  • Sales experience in a manufacturing environment is required.
  • Experience with rotating equipment is required.
  • Effective interpersonal and communication skills both verbal and written.
  • Demonstrated experience of achieving year over year sales growth
  • Self-Starter and highly motivated to achieve results with minimal direct supervision.
  • Ability to develop presentations for customers, potential customers, and present in a professional manner.
  • Computer literate with good working knowledge of MS Office suite and ERP systems
  • Experience working with a diverse group and a global company is a plus.


Additional Information

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women[redacted] Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

About Smiths Machine

Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
Learn more about Smiths Machine
Size
15,050 employees
Industry
NASDAQ

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