Sales Account Manager, Private Clients (San Francisco) (New York (New York), NY, US)

Technogym

$85K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years' experience as Sales Account Manager in luxury retail or design industry
  • BA/BS in Business, Sales or relevant field (preferred)
  • Strong communication and presentation skills for influencing stakeholders
  • Proven aptitude in business development and sales
  • Experience leveraging networks in local markets
  • Basic knowledge of store operations applications like Salesforce and SAP
  • Entrepreneurial mindset with a focus on relationship building

Responsibilities

  • Achieve sales targets to enhance overall performance
  • Maintain extensive product knowledge to ensure customer satisfaction
  • Localize and sell Total Wellness solution tailored to market needs
  • Define local market strategy in collaboration with the Marketing Department
  • Nurture relationships with partners through regular in-person visits
  • Travel extensively (over 50% of the time) in the designated territory
  • Develop new customer relationships and cultivate existing ones for new business opportunities

Benefits

  • Comprehensive medical, dental, and vision insurance from day one
  • Paid time off including vacation, sick leave, and holidays
  • Bonus and commission opportunities based on performance
Full Job Description
Your Role

We are looking for a Sales Account Manager to join the North America Field Sales team. This outside sales role supports our fastest growing and most strategically focused segment of the business - Home Consumer.

This role will serve the greater New York City metro area and boasts variety with a key focus on new business development and account management. In this position you will be responsible for building and growing Technogym's network of partners within the vertical by owning the full sales cycle, actively nurturing relationships with current and prospective partners, specifically those in the A&D space, and closely tracking performance metrics.

Your Impact

  • Contribute to Sales Performance by achieving sales targets
  • Maintain good product knowledge and ensure an outstanding customer experience
  • Localize and sell the Total Wellness solution through partnerships and customizing solution packages to specific market needs
  • Working with the Marketing Department, define the local segment market strategy in terms of commercial campaigns, initiatives and events
  • Visit potential and/or current partners daily, actively nurturing partner relationships
  • Travel regularly through assigned regional territory (more than 50% of the time)
  • Develop new customers and maintain relationships with the existing ones to generate new business opportunities
  • Develop new opportunities with architects, interior designers, personal trainers and any third party able to generate business opportunities
  • Develop a network with showroom partners and high-end furniture brands
  • Own full sales cycle from prospecting and outreach to close, with focus on in-person visits and thoughtful follow-ups
  • Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company
  • Provide 100% support of CRM tool (salesforce.com) and follow Technogym Sales Methodology
  • Liaise with Logistics and After-Sales Service for any needs oriented to supreme service
  • Go above and beyond the company requirements, adhering to the dress code and appearance guidelines
  • Keep up-to-date on brand activities, locations, events and marketing activities
  • Work with the Retail and Inside Sales Teams in order to facilitate and speed up the customer journey
  • Consult with the in-house design team to create home gym layouts
  • Guarantee continuous, proactive feedback from the market


About You

Ideally, you are passionate about working out, enthusiastic and pro-active, while also down-to-earth and ethical. You should be an independent, confident salesperson with strong organizational skills and previous field sales experience. You have a passion for health, fitness, design, luxury goods, fashion, Made in Italy, art, sports and the wellness lifestyle. You are an achievement-driven professional, a strong team player with exceptional relationship skills.

What you should bring:
  • 3-5 years' experience as Sales Account Manager in a luxury retail environment, preferably in the design industry or working with luxury products
  • BA/BS Degree in Business Administration, Sales or a relevant field preferred but not required
  • Demonstrable ability to communicate and present to, as well as influence key stakeholders at all levels of an organization, including executive and C-level
  • Selling aptitude with emphasis on business development
  • Ability to leverage networks by cultivating key relationships as well as knowledge of local marketing and media
  • Ability to acquire some expertise in Store operations applications (Sales Force and SAP)
  • Entrepreneurial approach
  • Ability to create and cultivate a network


What We Offer:
  • Base salary $85,000 - $100,000 commensurate with experience
  • Bonus and commission opportunities
  • Comprehensive medical, dental, and vision insurance - effective first day of employment
  • PTO - vacation, sick, holidays

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