Job DescriptionThe Sales Account Manager is responsible for driving profitable growth through strategic account management, new business development, and strong customer partnerships. This role manages a portfolio of assigned accounts, identifies opportunities to expand business, and develops sales plans that deliver revenue, margin, and volume objectives. The ideal candidate builds trusted relationships across customer organizations, understands market dynamics and customer needs, and partners cross-functionally to deliver solutions that create long-term value. This position requires strong business acumen, effective communication, independent judgment, and the ability to influence decision-makers at multiple levels.
This role covers the Northeast U.S. territory. The ideal candidate will be located in MA, CT, VT, NH, RI, or ME, with travel required up to 75% of the time.Responsibilities- Drive profitable revenue growth through effective account management, new business development, and expansion of existing customer relationships.
- Meet or exceed annual sales, margin, and volume targets for the assigned territory or account portfolio.
- Develop and execute strategic account plans that identify customer priorities, growth opportunities, competitive threats, and action plans to achieve business objectives.
- Build and maintain strong relationships with key decision-makers, influencers, and project stakeholders across customer organizations.
- Prospect for new business through cold calling, networking, referrals, and targeted outreach to high-potential customers.
- Serve as a trusted advisor to customers by understanding their business challenges and recommending solutions aligned with their goals.
- Prepare and deliver customer presentations, business reviews, proposals, and value-based selling materials to support growth opportunities.
- Maintain a healthy sales pipeline, track opportunities, and provide accurate forecasts through effective CRM management and regular reporting.
- Collaborate closely with internal teams, including technical, operations, customer service, and marketing, to ensure responsive support and successful solution implementation.
- Negotiate pricing, contracts, and commercial terms to deliver customer value while achieving acceptable returns for the business.
- Monitor market trends, customer activity, and competitive developments to identify risks, differentiate offerings, and strengthen market position.
- Manage accounts receivable and support timely collections while minimizing risk and protecting business profitability.
- Maintain accurate customer, opportunity, and account activity records, along with sales statistics and relevant documentation.
- Contribute to commercial strategy development by sharing market insights, customer feedback, and growth recommendations for targeted industries or accounts.
Qualifications- Bachelor's degree in business, Marketing, Sales, or a related field required; equivalent combination of education and experience may be considered.
- Minimum 5 years of sales, account management, or business development experience in a business-to-business environment.
- Demonstrated success achieving sales targets, growing customer accounts, and managing complex sales cycles.
- Strong proficiency with CRM systems, sales forecasting, pipeline management, and Microsoft Office applications.
- Excellent communication, presentation, negotiation, and relationship-building skills with the ability to influence stakeholders at multiple levels.
- Strong business acumen, problem-solving skills, and the ability to work independently in a fast-paced environment.
- Preferred qualifications include experience in the assigned industry or market segment, solution-based selling, and contract negotiation.
- Avient integrates EHS&S into all aspects of our operations. Each position at Avient is responsible for complying with all applicable EHS&S requirements. Additionally, employees and management are responsible for reporting all EHS&S incidents immediately to ensure we keep EHS&S a priority within the organization
Physical Demands- The physical demands of this position include the ability to sit, stand, walk, use a computer and standard office equipment, and travel to customer locations, meetings, and industry events as needed. The employee may occasionally lift and carry materials weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
