SaaS Platform Administrator

TechWish

$85K — $110K *
US-AnywhereRemote in Pontiac, MI
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in Salesforce administration
  • Deep understanding of Salesforce configuration and automation
  • Proficient in data management and system integrations
  • Strong analytical skills with effective communication
  • Experience with Salesforce APIs and integration methods
  • Preferred Salesforce certifications: Administrator, Advanced Administrator, Platform App Builder, or Cloud Consultant

Responsibilities

  • Manage daily administration and configuration of Salesforce environment
  • Ensure platform reliability, security, and performance
  • Provide advanced user support and troubleshoot issues
  • Maintain user permissions and create necessary reports
  • Build flows and support integrations with external systems
  • Collaborate with technical and business teams on projects
  • Guide users through training and best practices

Benefits

  • Professional development opportunities
  • Supportive work environment
  • Collaboration with diverse teams
  • Potential for impactful role in local government
  • Opportunities to drive enhancements across departments
Full Job Description
Oakland County is seeking an experienced SaaS Platform Administrator with 5+ years of hands on expertise to manage the daily administration, configuration, and support of our Salesforce environment. This role oversees the platform's reliability, security, integration, and performance while providing advanced user support and driving enhancements across departments. The ideal candidate brings deep knowledge of Salesforce administration, including configuration, automation, data management, and system integrations, along with strong analytical and communication abilities to translate business needs into scalable solutions. Experience working within county or local government environments is highly desirable, though not required. Daily work includes managing users and permissions, maintaining reports, building flows and supporting integrations with external systems, troubleshooting issues, and collaborating closely with technical and business teams to deliver key project outcomes. Success in this role requires proficiency with Salesforce APIs and integration methods, strong documentation and stakeholder communication skills, and the ability to guide users through training and best practices. Preferred candidates will hold relevant Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Cloud Consultant.

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