The Operations Director will be a key member of the leadership team, responsible for building and running the production side of the business-managing in-house builders, subcontractors, logistics, and installation crews.
DescriptionAbout the RoleThe Operations Director will be a key member of the leadership team, responsible for building and running the production side of the business-managing in-house builders, subcontractors, logistics, and installation crews. You will have full budget ownership for the manufacturing, delivery, and on-site installation of our homes, with a mandate to deliver high-quality homes on time and on budget.
This role will be based full-time at our Memphis facility, with periodic travel to trade shows and installation sites.
Responsibilities- Recruit, hire, and lead the manufacturing/construction team
- Select and manage subcontractors and external vendors
- Develop and enforce quality control systems and production workflows
- Manage construction, transportation, and installation processes
- Oversee materials sourcing and purchasing
- Work closely with design, sales, marketing, HR, finance, and legal to align operations with broader business goals
- Own the production and installation budget; monitor performance against goals
- Liaise with local building code enforcement and permitting agencies
- Implement safety standards and compliance protocols across all production activities
Required Qualifications- 8+ years in construction or manufacturing operations, with leadership responsibility
- Experience as a general contractor, construction manager, or production operations lead
- Proven success managing vendors, crews, and timelines across multiple projects
- Strong verbal and written communication skills
- Demonstrated ability to manage budgets and lead cross-functional teams
Key Traits- Proactive and solution-oriented
- Strong communicator with the ability to lead and collaborate
- Flexible, adaptable, and comfortable working in a fast-paced, early-stage environment
- High accountability and follow-through on complex projects
- Committed to delivering quality at scale
