Rural & Community Hospital Program Services Director

Vizient, Inc.

$102K — $179K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred.
  • 7+ years of relevant experience required.
  • Direct experience leading strategic sourcing for IDNs and acute/non-acute facilities.
  • Experience facilitating large member group meetings.
  • Member account management experience with focus on contract sales.
  • Supplier relationship coordination with strategic suppliers.
  • Proficient in member spend analytics and tools like Tableau.
  • Experience in business process improvement with Lean Six Sigma certification preferred.
  • Strong collaborator and communicator at all organizational levels.
  • Willingness to travel.

Responsibilities

  • Lead development and execution of program strategy and goals.
  • Create training and promotional materials for programs.
  • Collaborate with contracting teams to enhance contract utilization.
  • Identify opportunities for new value propositions and capabilities.
  • Recommend process improvements for program development and implementation.
  • Represent management in resolving escalated member and supplier issues.
  • Conduct business reviews with suppliers and members.
  • Facilitate meetings to gather member feedback and best practices.
  • Establish and track success metrics and program deliverables.
  • Analyze program successes and communicate findings to management.
  • Provide operational support and strategic consultation for stakeholders.

Benefits

  • Comprehensive benefits plan that includes health and wellness options.
  • Opportunities for professional development and continuing education.
  • Flexible work arrangements and policies.
  • Incentive eligibility based on performance.
  • Supportive work culture focused on collaboration.
Full Job Description
Summary:

In this role, you will lead strategy development of sourcing programs, educational course development, internal business units and client focused networking while partnering with management to identify and implement strategic initiatives that provide member value and drive contract commitment for smaller/rural hospitals across the United States. You will promote internal and / or external program optimization to deliver member and / or supplier value (e.g., sales enablement, revenue growth, contract utilization), and collaborate across the organization to ensure the appropriate internal and external parties are included in strategic conversations to address member / supplier needs.

Responsibilities:
  • Lead strategy development and execution of program's overarching structure, processes, and procedures; develop long-term program goals.
  • Develop promotional materials and training for programs; train internal and external stakeholders on program components.
  • Partner with contracting teams to influence the negotiation of contracts, drive contract utilization, and implement / onboard members into key programs; identify member and supplier targets for new business.
  • Research and identify opportunities for new value propositions and new capabilities.
  • Recommend and execute process improvements for assigned program (e.g., development, implementation).
  • Represent management in meetings and assist management with the resolution of escalated member /supplier issues and concerns.
  • Conduct periodic business reviews with key suppliers / distributors and members.
  • Partner with management to facilitate council and / or panel meetings to gather member feedback, contracting decisions, best practices, and provide direction for program strategies.
  • Establish and track program success metrics and deliverables.
  • Lead peers in the analysis of program success and communicates to management program achievements, opportunities, and challenges.
  • May track program revenue and sales and / or conduct market basket analysis to identify cost savings for members to convert business to Vizient programs.
  • Act as an operational liaison to field questions and provides strategic consultation to internal and external stakeholders for sales opportunities and communicating program impacts.


Qualifications:
  • Bachelor's degree preferred.
  • 7 or more years of relevant experience required.
  • Direct experience leading strategic sourcing activities for IDNs, acute hospitals and non-acute facilities, including surgery centers and long-term care facilities.
  • Experience leading large member group meetings and facilitating decision-making.
  • Member account management experience, including recruiting members to programs and increasing contract sales. Experience collaborating with GPO channel partners preferred.
  • Supplier relationship coordination and experience fostering collaboration between member organizations and strategic suppliers.
  • Experience conducting and interpreting member spend analytics, including opportunity identification, tier enhancement qualification, market share consolidation review, savings valuation and contract utilization audit. Use of tools like Tableau beneficial.
  • Experience in business process improvement, including certification in Lean Six Sigma preferred.
  • Ability to partner and collaborate with all levels of the organization sufficient to identify business needs, diagnose gaps, and develop solutions to design strategies to meet business goals and objectives.
  • Authentic communicator with the ability to make purposeful decisions, effectively influence others and drive change.
  • Proficient in the use of MS Office Suite.
  • Willingness to travel.


Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

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