Health Care Service Corporation

Director of Enterprise Resilience

Health Care Service Corporation$133K — $247K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 10 years in Business Continuity or Crisis Management
  • 4 years of management experience
  • Strong technical aptitude for managing cybersecurity incidents
  • Experience in conducting business impact analyses
  • Proficient in developing training materials for diverse audiences
  • Familiarity with business resiliency tools and compliance processes
  • Experience with strategic planning, analytics, and team leadership

Responsibilities

  • Lead the strategic initiatives for business resiliency and crisis management
  • Align enterprise-wide resiliency efforts with emerging risks and regulatory requirements
  • Conduct business impact assessments to support contingency planning
  • Oversee operations risk management during Mergers and Acquisitions
  • Develop technology solutions for crisis management during operational disruptions
  • Create and maintain business continuity plans using advanced technology
  • Collaborate with executive leadership to make informed operational decisions

Benefits

  • Health and wellness benefits
  • 401(k) savings plan and pension plan
  • Paid time off and parental leave
  • Disability and supplemental life insurance
  • Employee assistance programs and paid holidays
  • Tuition reimbursement and other incentives
Full Job Description
Job Summary

The Director of Enterprise Resilience will be responsible for the strategic initiatives, implementation and governance of business resiliency and crisis management. This role will lead enterprise-wide resiliency initiatives, ensuring alignment with emerging risks and regulatory requirements.

JOB REQUIREMENTS:

* Bachelor's degree and 10years of experience in Business Continuity and/or Crisis Management

* 4 years of management experience

* Ability to work with Executive Leadership to make quick decisions based on predefined decisions

* Strong technical aptitude to manage through complex cybersecurity & privacy incidents that disrupt business operations

* Responsible for conducting business impact analysis and leading operations risk management in support of business resiliency and contingency planning

* Participate in Mergers and Acquisitions to ensure business operations are not disrupted due to Integration activities

* Understanding of Physical Security, Facilities, and Business Operations that may be disrupted due to weather issues, power outages, fires, etc.

* Ability to develop training materials for a variety of audiences in support of the Business Continuity and Crisis Management Program

* Leverage technology / tools to keep business continuity plans updated as HCSC evolves and enters into new lines of business

* Develop technology solutions (out of network) to manage crisis situations during business and technology disruptions

* Excellent communication skills

* Experience with compliance-based tools and processes for standardization, centralization and automation (e.g. risk management, business continuity planning, crisis management incident response, communication solutions).

* Experience with strategy development, analytics and research

* Experience leading and mentoring staff or teams.

* Translating needs and initiatives into compelling business cases.

Conducting cost-benefit analyses to justify investments and ensure ROI.* 6 years of leadership experience

* Strong understanding of business continuity and crisis management

* Ability to coach and collaborate with executive leadership

* Strong data and information management to conduct business impact analysis

* Understanding of suppliers and provider services

PREFERRED JOB REQUIREMENTS:

* Extensive knowledge of Business Continuity practices

* Experience in Crisis Management

* Audit experience

* Policy development and review

* Industry certification (i.e. CISA, KPI (Metrics), HCISPP, Six Sigma

* Health care industry experience

* MBA

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$133,400.00 - $247,700.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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