Job Description
Responsibilities:

Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization's I&IT systems. The Vendor Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.

The Services and Deliverables to be provided by the Vendor include the following:
• Requirement Analysis

oAnalyze Client Requirements and provide recommended solution options.
• Architecture Design

oUpdate Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.
• Infrastructure Services

oAdministration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]
• IT Solutions Development

oDesign, Configure and Implement "end to end" Sustainment / Minor Enhancements for "Public Portal for Application Intake (English & French)". This will include the following:

- User Access and Profile Management for Individuals & Organizations

- Role Based Data Access Control

- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)

- Application Status and History Management

- Application Web Forms

- Document Management (Upload, Download & Virus Scanning)

- Support modern browser(s), mobile & tablet device(s)

- Create, Review & Respond to Service Request(s)

o Design, Configure and Implement "end to end" Sustainment / Minor Enhancements for "Public Portal for Selection Committee Members (English & French)". This will include the following:

- User Access and Profile Management

- Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)

- Access to the application Form(s) and Documentation

- Provide score for candidate's application; Provide/Review comments to/from Selection Committee Members

- Limited Access to review application details

- Support modern browser(s) and mobile/tablet device(s)

oDesign, Configure and Implement "end to end" Sustainment / Minor Enhancements for "Case Management System". This will include the following:

- Case Management Life Cycle Management

- Role Based Data Access Control

- Email Management

- Correspondence Management

- Document Generation (Certificates, Letters etc.)

- Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)

- Migrate the existing data to the new solution database

- Create, Review & Respond to Service Request(s)

- Dashboard

oDesign, Configure and Implement "end to end" Sustainment / Minor Enhancements for "SharePoint Online for Document Management".
• Systems Integration

oDesign, Configure and Implement "end to end" Sustainment / Minor Enhancements for "Integration with OPS Service(s)". This will include the following:

- Postal Code (PC) Lookup

- Microsoft Office 365

- Identity Authentication & Authorization (IAA) Solutions

- Data Upload (Realtime/Batch) from External System(s)

- SharePoint Online

- Power BI

- Email
• Report Development

oDesign, Configure and Implement "end to end" Sustainment / Minor Enhancements for "Microsoft Power BI for Dashboard and Reporting (Transactional & Analytical)".
• Testing and Quality Assurance (QA)

oContribute to the Quality Assurance Activities
• Implementation

oCollaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables
• Systems Deployment Operations and Management

oProvide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)
• Knowledge Management

oConduct Knowledge Transfer Session(s) for the Internal Project Team

In this position the responsibilities will also include:
• Providing hands on design, implementation and configuration of solution compliant with OPS Digital Accessibility Standard (ODAS)
• Produce design documents for all assigned deliverables related to maintenance releases.
• Contribute to and Participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development.
• All Other Tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.

Requirements

Experience and Skill Set Requirements:

Must Haves:

• More than 7 years of experience with technical hands-on solutions development, configuration
• Experience with the following Technologies on Microsoft Cloud (MS):

• MS Dynamics 365 CRM
• MS Power App Portal
• MS Power Automate
• MS Azure Services
• MS Azure Attachment Storage

• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:

• User Access and Profile Management
• Role Based Data Access Control

Skill Set Requirements:

The skills and competencies required for the assignment include:

• More than 7 years of experience with technical hands-on solutions development, configuration
• Experience with the following Technologies on Microsoft Cloud (MS):

• MS Dynamics 365 CRM
• MS Power App Portal
• MS Power Automate
• MS Azure Services
• MS Azure Attachment Storage
• MS Azure Active Directory
• MS Azure DevOps
• MS Azure KeyVault

• Hands-on experience in architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:

• User Access and Profile Management
• Role Based Data Access Control
• Authentication and Authorization Integration
• Web Forms
• Document Management

• Knowledge of and Experience with Accessibility for Ontarians with OPS Digital Accessibility Standard (ODAS) Testing compliance guidelines.
• Demonstrated experience with OPS Quality Assurance Activities.
• Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
• Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices
• Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
• Displays problem solving and analytical skills, using them to resolve technical problems
• Proven analytical skills and systematic problem solving
• Superior verbal and written communication skills.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
• Demonstrated ability to work with functional and technical teams.
• Demonstrated experience with facilitating workshops and meetings.
• Demonstrated ability to participate in a large-scale project team and work closely with other individual team members.
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change