Job DescriptionResponsibilities:- Leading and conducting business analysis at varying levels of detail in order to assess client's business problems/opportunities and documenting the assessments.
- Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business I&IT initiatives.
- Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
- Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.
- Monitoring progress, resolving problems and reporting regularly to I&IT management and clients' decision makers.
- Developing performance measures for business analysis evaluation and conducting follow-up.
- Act as liaison with Business clients and data providers.
- Document the new requirements and complete analysis and design document.
- In-depth knowledge of industry standard project management methodologies.
- Knowledge and experience with OPS Health related projects.
- Knowledge and understanding of Ministry policy and IT project approval processes and requirements.
- Experience with large complex projects.
- Exceptional analytical, problem solving and decision-making skills.
- Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
- Proven troubleshooting and critical thinking experience.
- Demonstrated ability to apply strong listening skills to facilitate issue resolution.
- Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
- Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
- Strong organization skills with the ability to compile data from numerous sources and synthesize and write up clear, concise summaries.
- Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
- A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
- Knowledge transfer and create documentation as prescribed by the Project Manager and Manager
RequirementsExperience and Skill Set Requirements:Must Haves:Minimum 7 years of experience- Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business and I&IT initiatives.
- Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.
- Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
- Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
Skill Set Requirements:Core Skills and Experience:Minimum 7 years of experience in the following:
- Leading and conducting business analysis at varying levels of detail in order to assess client's business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined.
- Applying re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches.
- Developing strategies, preparing business cases and cost- benefit analysis, and conducting feasibility studies for business and I&IT initiatives.
- Conducting business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
- Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports and integration components.
- Monitoring progress, resolving problems and reporting regularly to I&IT management and clients' decision makers.
- Developing performance measures for business analysis evaluation and conducting follow-ups.
- Ability to manage evolving requirements and traceability to the changes, development and implementation of the requirements.
Knowledge and Experience:- Minimum of 5 years in various business projects.
- Proven and demonstrable troubleshooting and analytical experience.
- Demonstrated excellent problem solving and decision-making skills.
- Demonstrated awareness of emerging IT trends and technologies.
- Highly proficient using MS Office products.
- Highly proficient in translating the business requirements into epics and scenarios and creating mockups for the stakeholders to review.
General Skills:- Exceptional analytical, problem solving and decision-making skills.
- Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
- Proven troubleshooting and critical thinking experience.
- Demonstrated ability to apply strong listening skills to facilitate issue resolution.
- Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships.
- Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome.
- Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
- A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.
Public Sector Experience:- Experience working in the public sector on a mainframe/legacy system.
- Experience with some cloud technologies.
