Jones Lang LaSalle Incorporated

RPM Coordinator

Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in corporate environments with knowledge of office operations.
  • Proficient in IT tools for managing technical disconnects and installations.
  • Strong analytical and organizational skills for managing multiple relocations seamlessly.
  • Excellent written and verbal communication skills for effective stakeholder interaction.
  • Customer service-focused, ensuring a positive relocation process for all involved.
  • Ability to coordinate complex logistics, including vendor management and space preparation.
  • Strong presentation skills for guiding teams through relocation processes.

Responsibilities

  • Manage space preparation and coordination for office moves.
  • Execute and oversee move logistics, including scheduling and tech setups.
  • Act on-site liaison during moves, ensuring effective communication between vendors and teams.
  • Coordinate technical installations and service requests for office relocations.
  • Provide post-move support, including issue troubleshooting and follow-up communication.
  • Update data and reports related to seat assignments and cost reconciliation.
  • Oversee special assignments related to relocation projects as needed.

Benefits

  • 401(k) plan with matching contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at full salary.
  • Generous paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
Full Job Description
What this job involves:

Drive exceptional relocation outcomes as a Relocation Project Coordinator with JLL, where you'll be responsible for comprehensive move process management, customer satisfaction excellence, clear move communication, and transparent cost reconciliation across all move-related activities. You'll coordinate and execute small and large office moves and changes while managing new hire onboarding processes and serving as the critical liaison between teams and move vendors to ensure seamless workplace transitions. This role positions you at the center of workplace mobility operations, where your expertise in logistics coordination, vendor management, and customer service will directly impact employee satisfaction and operational efficiency. Your leadership will contribute to JLL's relocation excellence while you guide administrators through complex move logistics, coordinate technical requirements, and deliver comprehensive post-move support that ensures successful workplace transitions and accurate assignment reporting.

What your day-to-day will look like:
  • Space Preparation & Coordination: Assess cubicle conditions ordering missing parts, receive and compile move lists screening for potential issues, review furniture layouts determining file and storage locations, and deliver boxes, labels, and move instructions
  • Move Execution & Management: Schedule movers, coordinate disconnects and reconnects of computers, servers, printers, and phones, operate check-outs and check-ins ensuring all clients reach designated locations, working with the Furniture Project Managers with all space changes
  • Vendor & Site Oversight: Remain on-site for all vendors and customers during moves, act as liaison between teams and move vendors communicating desk additions and last-minute seating updates, and review completed moves making necessary adjustments
  • Technical Coordination: Coordinate vendors for power and data installation as required, submit service tickets for space cleaning and desk setup, and determine mobile locations while preparing furniture for drop-in stations
  • Post-Move Support & Follow-Up: Provide welcome communications with new location information and site services, troubleshoot lost or misplaced items, schedule vendor scrap pickup and furniture recycling, and coordinate pickup of crates and boxes
  • Data Management & Reporting: Following projects and incremental moves, update seat assignments for accurate reporting while managing cost transparency and reconciliation for all move-related activities and handling special assignments as needed


Required Qualifications:
  • College preferred but not required with at least 3 years of experience in corporate environment demonstrating understanding of office operations and workplace coordination processes
  • Proficiency in range of information technology tools and platforms with ability to coordinate technical disconnects, reconnects, and installation requirements across diverse office environments
  • Strong analytical and organizational capabilities with proven ability to manage multiple concurrent relocation projects while maintaining accuracy in logistics coordination and cost reconciliation
  • Excellent written and verbal communication skills with ability to interact effectively with administrators, managers, vendors, and employees across all organizational levels
  • Strong customer service orientation with ability to manage onboarding processes, troubleshoot issues, and ensure positive relocation experiences for all stakeholders involved
  • Ability to coordinate complex logistics including vendor scheduling, security coordination, space preparation, and technical requirements while maintaining quality standards and timelines
  • Strong presentation capabilities for guiding administrators through relocation logistics, explaining processes clearly, and delivering comprehensive move instructions to diverse audiences


Preferred Qualifications:
  • Background in office relocations, corporate moves, or facility management with understanding of relocation coordination best practices and vendor management principles
  • Experience with office technology systems, telecommunications coordination, or IT equipment management supporting technical aspects of workplace relocations and transitions
  • Background managing contractor relationships, coordinating multiple service providers, or overseeing complex logistics operations within corporate real estate or facility management contexts
  • Experience implementing operational improvements, developing standard operating procedures, or enhancing relocation management processes to increase efficiency and customer satisfaction
  • Familiarity with budget management, cost reconciliation, or financial tracking related to move activities with understanding of vendor invoicing and expense management
  • Advanced background in customer service, account management, or client-facing roles with proven track record building stakeholder relationships and delivering exceptional relocation experiences


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

71,900.00 - 94,580.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site -Mountain View, CA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ

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