• Provides education for patients, staff and physicians
• Orients new nursing employees
• Participates in unit councils
• Provides parent education- 1:1 and group settings
• Represents UnityPoint Health at community events
• Shares clinical knowledge through informal teaching and in response to the learning needs of others
• Demonstrates technical knowledge of equipment and troubleshoots when problems arise
• Adapts teaching strategies based on patient's response, readiness to learn and level of comprehension
• Takes cultural, age-specific, gender, and developmental factors into consideration when teaching patients about procedures, illness, hospital experience, etc.

• Develops a comprehensive breast-feeding plan
• Assesses patient's status through interview, observation and physical assessment of actual problems and outcomes
• Provides a thorough ongoing assessment of breast-feeding activities
• Provides education regarding alternative feeding methods
• Initiates milk production
• Uses appropriate interventions identified in the plan of care to achieve expected patient outcomes
• Ensures infant safety when breast feeding is not effective
• Identifies patients in need of follow up after discharge
• Completes care plan and discharge plan in a timely manner

• Documentation is thorough, accurate and timely.
• All patient interactions are documented in a concise format in the EMR
• Able to schedule outpatient appointments in EMR
• Enters patient charges accurately and timely
• Identifies practice problems on the unit
• Works on assigned projects, data collection, audits as assigned
• Participates in the implementation of Performance Improvement initiatives

• Collaborate with other members of a multidisciplinary team effectively, professionally and respectfully.
• Chooses an appropriate and meaningful communication style when interacting with others: gives and accepts constructive feedback to/from peers.
• Ensure appropriate follow up is arranged and communicated to the patient
• Involves other disciplines as needed ie speech, dietician, physician
• Consistently prioritizes work based on changes in patient condition, changes in assignment and unanticipated interruptions
• Advocates with physicians on patient's behalf when necessary
• Assures that the care provided is consistent with standards of care, evidence-based practices, national patient safety goals, core measures and other quality initiatives undertaken by the unit/hospital
• Works with interdisciplinary team in identifying opportunities for improvement in patient care and patient/family satisfaction
• Actively promotes and achieves customer satisfaction (patient, family, departments, physicians)

Certifications: Licensed Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR); International Board Certified Lactation Consultants (IBCLC) - International Board of Lactation Consultant Examiners (IBCLE); Certified Lactation Counselor (CLC) - Academy of Lactation Policy and Practice (ALPP); Certified Lactation Specialist (CLS) - Lactation Education Consultants (LEC); International Board Certified Lactation Consultants (IBCLC) within 5 years - International Board of Lactation Consultant Examiners (IBCLE), Education: College Diploma in Nursing