University of Southern California

RN Clinic Manager

University of Southern California$119K — $129K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree required; combined experience/education may substitute for minimum education
  • 5 years of experience required; combined education/experience may substitute for minimum experience
  • California Registered Nurse (RN) license mandatory
  • Basic Life Support (BLS) certification required
  • Supervisory clinical and administrative experience essential
  • Advanced knowledge of patient care practices and clinical expertise necessary
  • Familiarity with regulatory and accreditation agency requirements is crucial

Responsibilities

  • Lead and manage the Nursing Team within USC Street Medicine
  • Oversee hiring, onboarding, and supervision of nursing and support staff
  • Develop and implement operational policies for the nursing department
  • Evaluate patient care programs for effectiveness in meeting care goals
  • Ensure compliance with legal and regulatory standards in patient care
  • Investigate and resolve incidents or complaints from staff and patients
  • Participate in long-term planning and policy formation for the department

Benefits

  • Flexible working hours with occasional after-hours and weekend work
  • Opportunity for direct patient care alongside administrative responsibilities
  • Engagement with marginalized populations enhances professional impact
  • Access to educational and professional development programs
  • Collaborative work environment focused on quality improvement and patient care
Full Job Description
USC Street Medicine is looking for a dynamic, organized and self-motivated individual to join as the RN Clinic Manager. Reporting to the Medical Director, the RN Clinic Manager will lead the Nursing Team at USC Street Medicine's Clinical Practice with administrative responsibilities over nursing policy and procedures, quality improvement initiatives, oversee hiring, onboarding, operations and supervision of a team of nurses and support staff. The RN Clinic Manager also provides direct nursing care part time, 2 days per week.

This is a full-time position, Monday-Friday, 8am-4pm on-site at the Los Angeles, CA office. Some after-hour and weekend work may be involved. It is not a hybrid or remote position.

The RN Clinic Manager's administrative duties include, but are not limited to:

  • Directly or indirectly supervises assigned staff. Recruits, screens, hires, orients and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees, as required.


  • Directs and coordinates activities of patient care programs.


  • Establishes and implements operational policies, objectives, and major plans for the department. Develops and implements administrative policies and procedures.


  • Ensures adherence to policies and procedures, provides interpretation as needed.


  • Reviews patient care programs to determine effectiveness in meeting established goals for care, treatment, and/or procedures, adherence to departmental policies and procedures, and conformance with established patient care standards.


  • Initiates appropriate action to correct or enhance patient care programs. Directs compliance with regulatory and accreditation agency standards and federal and state regulations regarding patient care. Prepares for inspections by agencies.


  • Investigates and resolves incidents and complaints or suggestions from physicians, patients, visitors and staff. Corrects deficiencies, if any, and prepares documentation or explanation as needed. Records and investigates all incidents/accidents that occur.


  • Oversees activities of quality assurance programs for patient care provided by unit.


  • Participates in policy formation, long-range planning and policy-making for the department.


  • Assesses staff educational needs and oversees the development of education programs. Promotes staff participation in educational opportunities and activities.


  • Develops and implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with Department of Public Safety. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of University's crime prevention and suppression programs and services. Ensures dissemination of security related information to staff.


Direct Nursing Care duties include, but are not limited to:
  • Assesses health care needs of patients. Plans, implements and evaluates care designed to meet patient health care needs.


  • Administers medications and fluids, obtains specimens, and follows procedures for medication control. Performs nursing interventions and procedures; assists with complex procedures, and responds to emergencies per protocol.


  • Provides comprehensive documentation of each encounter, including history, assessment, medications, allergies, treatments/procedures, and patient education. Ensures accurate, complete documentation for billing.


Minimum Education:
  • Master's degree
  • Combined experience/education as substitute for minimum education


Minimum Experience:
  • 5 years
  • Combined education/experience as substitute for minimum experience


Preferred Education:
  • Master's degree


Preferred Experience:
  • 7 years


Minimum Field of Expertise:

California Board of Registered Nursing issued nursing license (RN) required. Basic Life Support (BLS) certification. Supervisory level clinical and administrative experience. Expert level knowledge of patient care practice and clinical expertise. Working knowledge of regulatory and accreditation agency requirements.

Preferred Field of Expertise:

Master's in Public Health (MPH) or Masters in Healthcare Administration (MHA).

Experience working with patients experiencing homelessness or other marginalized populations.

The annual salary range for this position is $$119,616 - $129,366. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations

Minimum Education: Master's degree

Minimum Certifications: Basic Cardiac Life Support (BCLS) certification
Addtional Education Requirements Combined experience/education as substitute for minimum education
Minimum Experience: 5 years
Addtional Experience Requirements Combined experience/education as substitute for minimum work experience
Minimum Skills: Supervisory level clinical and administrative experience. Expert level knowledge of patient care practice and clinical expertise. Working knowledge of regulatory and accreditation agency requirements.
Preferred Education: Master's degree

Preferred Certifications: Basic life Support (BLS) Certification.
Preferred Experience: 7 years

If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
https://wd5.myworkday.com/usc/d/inst/1$9925/9925$149307.htmld

About University of Southern California

The University of Southern California (USC) is a private research university located in Los Angeles, California. It was founded in 1880 and is the oldest private research university in California. USC offers undergraduate, graduate, and professional degree programs in a wide range of fields, including business, law, engineering, medicine, and the arts. The university is known for its strong athletic programs, particularly in football and basketball. USC has a diverse student body, with students from all 50 states and more than 100 countries. The university has a total enrollment of approximately 47,000 students, including 28,000 undergraduate students.
Learn more about University of Southern California
Size
28,000 employees
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Founded
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