Role SummaryThe RN Care Manager (RN-CM) Preceptor serves as a clinical educator, mentor, and subject matter expert for the RN Care Manager program. This role is responsible for onboarding and training newly hired RN-CMs, validating clinical competencies, supporting workflow adoption, and promoting best practices across the care management team. The RN-CM Preceptor partners closely with operational leadership to ensure RN-CMs are equipped with the knowledge, skills, and confidence necessary to deliver high-quality care management services that improve patient outcomes and support organizational goals.Key ResponsibilitiesOnboarding and Training- Lead onboarding and orientation for newly hired RN Care Managers.
- Develop and maintain standardized onboarding curricula, training materials, job aids, and learning resources.
- Facilitate virtual and in-person training sessions on RN-CM workflows, care management principles, documentation standards, and technology platforms.
- Coordinate and oversee shadowing experiences and structured learning plans.
- Monitor onboarding progress and provide regular feedback to new hires and leaders.
- Validate readiness for independent practice through competency assessments and skills demonstrations.
Competency Management- Develop and maintain RN-CM core competency standards.
- Conduct annual competency assessments and skills validations.
- Identify knowledge gaps and create targeted development plans.
- Support remediation plans for RN-CMs requiring additional coaching or performance support.
- Ensure consistency in practice standards across markets and regions.
Clinical Practice Leadership- Serve as a subject matter expert for RN-CM workflows, care coordination, chronic disease management, care planning, transitions of care, and patient engagement.
- Promote evidence-based care management practices.
- Support adoption of new workflows, programs, and technology enhancements.
- Participate in pilot programs and assist with change management efforts.
- Provide consultation and guidance on complex patient cases when needed.
Coaching and Mentorship- Provide ongoing mentorship and professional development support for RN-CMs.
- Foster a culture of continuous learning and clinical excellence.
- Facilitate peer learning opportunities, case reviews, and best-practice sharing.
- Support career development and succession planning efforts within the RN-CM program.
Quality and Performance Improvement- Monitor onboarding and competency outcomes to identify improvement opportunities.
- Analyze performance trends and recommend educational interventions.
- Partner with operational leaders to improve quality metrics, care management outcomes, and documentation accuracy.
- Support audit and compliance activities related to RN-CM practice standards.
Collaboration- Partner with RN-CM leaders, Clinical Operations, Population Health, Learning & Development, and other stakeholders to ensure alignment of training and competency programs.
- Collaborate with interdisciplinary teams to support integrated care delivery.
- Participate in organizational committees and workgroups as assigned.
QualificationsRequired- Active Registered Nurse (RN) license in good standing.
- Bachelor's degree in Nursing (BSN).
- Minimum 3 years of clinical nursing experience.
- Minimum 2 years of care management, case management, population health, or chronic disease management experience.
- Demonstrated excellence as an RN Care Manager.
- Strong presentation, facilitation, coaching, and communication skills.
- Experience training, mentoring, or precepting staff.
- Proficiency with electronic medical records and care management platforms.
Preferred- Certified Case Manager (CCM) or other relevant certification.
- Experience developing training curricula and competency programs.
- Experience supporting large-scale operational initiatives or system implementations.
- Previous leadership, educator, or preceptor experience.
What does being Oaky look like?- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined
Anticipated Weekly Hours40
Time TypeFull time
Pay RangeThe typical pay range for this role is:
$66,575.00 - $142,576.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 12/31/2026
