Radial

RevOps Program Delivery Manager

Radial$110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years managing complex programs or large-scale transformations in a global enterprise environment
  • Proven track record executing structured programs across multiple functions
  • Strong stakeholder management and influential communication skills
  • Exceptional organizational skills focusing on quality and accountability
  • Ability to thrive in fast-paced, matrixed, and ambiguous situations
  • Proficient in modern program management tools and methodologies

Responsibilities

  • Lead daily execution of North America program workstreams, ensuring quality and timelines are met
  • Support rollout of RevOps programs across regions with effective release planning
  • Maintain program dashboards and governance artifacts for visibility of progress
  • Identify and manage program risks and issues, escalating as needed
  • Facilitate program meetings to drive actionable outcomes
  • Champion consistent delivery practices and templates across teams
  • Collaborate with RevOps teams and stakeholders in Sales, Marketing, Finance, and IT to ensure alignment

Benefits

  • Comprehensive health, dental, and vision coverage
  • 401(k) retirement match (100% matching up to 4%)
  • 32 days paid time off, including personal days and national holidays
  • 18 weeks paid parental leave after 1 year of employment
  • 5 days paid volunteering per year
  • $5,250 tuition reimbursement after 6 months of employment
  • Wellness rewards program with annual credits
  • Access to a library of on-demand career development options and training
Full Job Description
Job Title
RevOps Program Delivery Manager

Job Description
This role will drive the deployment and ongoing success of our North America revenue operations methodology, by bringing governance, structure, and momentum to critical initiatives across our RevOps organization. Working closely with the Director, Revenue Operations Program Delivery, you'll orchestrate complex, cross-functional programs spanning multiple geographies and business units. You'll be the connective force ensuring that every milestone is met, every dependency is managed, and every stakeholder stays aligned.

Key Responsibilities
What You'll Do:
• Lead day-to-day execution of North America program workstreams - ensuring deliverables, timelines, and quality standards are met.
• Support roll-out of RevOps programs across regions, managing release planning, readiness, and adoption.
• Maintain program dashboards, trackers, and governance artifacts to provide real-time visibility of progress and outcomes.
• Identify and proactively manage program risks, issues, and dependencies, escalating as needed to ensure delivery continuity.
• Facilitate program meetings and decision forums - turning actions into tangible outcomes.
• Champion consistency in delivery practices, templates, and communications across teams and regions.
• Partner with RevOps teams and key stakeholders in Sales, Marketing, Customer Success, Finance, and IT to drive alignment and operational discipline.
• Contribute to the continuous improvement of our RevOps program delivery frameworks and best practices.

What You'll Bring:
• 5+ years of proven success managing complex programs or large-scale transformations in a global enterprise environment.
• A track record of driving structured execution across multiple workstreams and functions.
• Strong stakeholder management and communication skills - able to influence across all levels of the organization.
• Exceptional organizational discipline with a focus on delivery quality, accountability, and continuous improvement.
• Comfort operating in fast-paced, matrixed, and ambiguous environments, where priorities shift and outcomes matter.
• Proficiency with modern program management tools and methodologies.

Perks? We have plenty.
• Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)
• Comprehensive health, dental and vision coverage
• 401(k) retirement match (100% matching up to 4%)
• 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
• 18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
• 5 days paid yearly to volunteer (through Sage Foundation)
• $5,250 tuition reimbursement per calendar year starting 6 months after hire date
• Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
• Library of on demand career development options and ongoing training offerings

Function
Customer Operations

Country
United States

Office Location
Atlanta

Work Place type
Hybrid

About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Founded
1999

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