JOB SUMMARY:
The Revenue Systems Enablement Managersupports the strategy, development, and delivery of revenue management technologies that help hotels optimize pricing and improve profitability. This role contributes to the RM Tech product roadmap and drives execution of system enhancements, rollouts, and training for franchise-facing tools, while partnering with cross-functional teams, vendors, and franchisees. The position also owns key operational responsibilities, including system implementation support, performance monitoring, and adoption tracking. This role exists to ensure revenue management systems are effectively deployed, utilized, and continuously improved to deliver measurable business value and support data-driven pricing decisions.
Note: This role is not eligible for visa sponsorship now or in the future.
RESPONSIBILITIES:
Lead implementation and rollout activities for new systems and features: Coordinate with internal teams and external partners to launch system enhancements, including onboarding new properties and introducing new platforms.
Drive adoption through training and communication: Develop and deliver training materials and sessions to ensure users understand and effectively use the tools, improving overall system utilization.
Provide operational support and issue resolution: Monitor system usage, identify issues, and work with cross-functional teams to resolve them quickly, minimizing disruption to users.
Track performance and system health metrics: Maintain key performance indicators (KPIs) to evaluate system effectiveness and provide insights that support continuous improvement.
Collaborate across teams to deliver results: Partner with technology, operations, and external vendors to align priorities, track progress, and ensure successful execution of initiatives.
QUALIFICATIONS:
Employment Experience
Technical Skills
Comprehensive knowledge of pricing and Revenue Management systems, Revenue Management principles and philosophies, industry standard metrics and practices, and emerging technologies.
Knowledge of hotel technology systems including RMS, PMS, CRS and channel connectivity.
Experience with IDeaS RMS platforms preferred
Product Management Skills including organization, planning, scheduling, tracking and reporting.
Proficiency in SQL and tableau
Proficient in the use of all Microsoft office applications with high degree of demonstrated proficiency in Excel.
Additional Skills & Competencies
Ability to apply critical thinking skills to understand and solve complex problems
Strategic Planning
Strong Interpersonal skills
Creative Problem Solving
Active Listening
Action Oriented
Ensures Accountability
Communicates Effectively
Collaborates
Nimble Learning
Champion of Change Management
Strong attention to detail
Education Requirements
Bachelors degree in business, economics, hospitality management, computer science or a related field.
CRME certification
Salary Range
The salary range for this position is $99,919 - $117,552. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).
Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
