Sr. Solutions Manager

KPI Solutions

$90K — $130K *
US-AnywhereRemote in Atlanta, GA
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in material handling technologies
  • Strong mentorship and team leadership abilities
  • Exceptional problem-solving and prioritization skills
  • Proficient in communicating with all management levels
  • Deep understanding of controls applications in system designs
  • Ability to work independently and collaboratively
  • Experience in evaluating and developing operational processes

Responsibilities

  • Lead and mentor Solution Managers and Engineers to enhance client solution designs
  • Support training and quality reviews on material handling solutions
  • Develop ROI strategies tailored for client material handling needs
  • Analyze client business data to deliver intelligent solutions
  • Create capital plans for material handling equipment and resource allocation
  • Design KPI-focused technologies to boost operational efficiency
  • Serve as a subject matter expert in ergonomics and safety practices

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Care Concierge Service
  • 401(k) Retirement Plan
  • Company-paid Life Insurance and Disability Insurance
  • Voluntary additional insurance options
  • Pet Insurance
  • Wellness Program
  • Paid Time Off including vacation and holidays
  • Training and Development opportunities
Full Job Description
Sr. Solutions Manager, whose primary role will be to lead Solutions engagements to ensure the right application of material handling technologies & equipment for our clients. This role contributes to enabling KPI's success by elevating our client-facing skills, our ability to quickly come to the correct solution for the client, driving Sales win % by evaluating company's key performance metrics, increasing communication across internal business units and optimizing the economics of KPI's business. Key Responsibilities while driving a cross functional team and continuing to build a quality first solution:
• Lead & Mentor capabilities of Solution Managers and Solution Engineers to improve design and ideation of client solutions (No direct reports).
• Support training and quality reviews for traditional MHE technologies, Sortation, conveyance, case storage & AMR/AGV (GTP/Move) applications.
• Strong understanding of controls application, capabilities & use in system designs.
• Develop ROI strategies for applied material handling solutions.
• Analyze client's business down to the DNA level from their available data and understand the design criteria necessary to provide an intelligent material handling solutions for their needs.
• Apply results of data analysis and understanding of our client's business to develop efficient processes, including layouts, workstations, and traditional material handling systems that bolt on to a base MHE and AMR/AGV (GTP/Move) technical application.
• Develop capital plans involving appropriate traditional MHE equipment, AMR/AGV (move and GTP), etc. including scheduling, resource planning and budgeting.
• Develop KPI-focused applications and technologies to increase throughput, efficiency, and revenue.
• Work closely with a client's leadership and/or operations team to help provide solutions to increase productivity and accuracy. The communication and presentation of these solutions are a critical aspect of this role.
• Serve as subject matter expert for engineering related areas such as ergonomics, MOST rate analysis, best practices and operator safety in traditional MHE, AMR/AGV & GTP technical application.
• Work closely with Supply Chain Services Leadership and Client Account Executives to ensure Solutions team designs are aligned to client's goals.
• Conduct WMS and WES software comparisons and present results to clients as part of their design solutions.

Requirements
• Extensive use & application of material handling technologies.
• Strong team leadership skills & mentorship with focus on trusting, inspiring, teamwork, and accountability to commitments.
• Problem solving and prioritization skills that will be demonstrated by the successful and timely completion of assignments.
• Ability to drive solutions and accept accountability for solution progress and quality.
• Discerning verbal and written skills to communicate with all levels of management.
• Works with management in the evaluation and development of processes.
• Demonstrated ability to work independently and with others.
• Ability to understand and evaluate controls capabilities.

Benefits
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Care Concierge Service
  • 401(k) Retirement Plan (Pre-tax & Roth)
  • Company paid Basic Life Insurance, Short-Term Disability & Long-Term Disability
  • Voluntary Life & AD&D Insurance
  • Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
  • Pet Insurance
  • Milk Stork Program
  • Wellness Program with gift card redemption and wellness challenges
  • Paid Time Off (Vacation, Sick & 10 Holidays)
  • Training & Development

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