As part of the journey, we would expect you to:- Work cross-functionally with go-to-market teams including Sales, Relationship Management, Partnerships and Marketing to identify and solve sticky challenges
- Own high-impact initiatives for months, quarters or possibly years, defining problem statements, developing and driving alignment around solutions, overseeing implementation and measuring impact
- Leverage data to identify the biggest opportunities and drive decision-making-including building dashboards and reports that give GTM stakeholders clear visibility into performance, pipeline, and customer behavior
- Translate ambiguous business questions into well-structured analyses, partnering with data and analytics teams to surface insights that stakeholders can act on
- Get creative, building solutions that leverage AI and other emerging technologies to accelerate workflows, automate manual processes, and unlock new capabilities-you're excited about what's possible and eager to experiment
- Work across Mercury's data environment (Snowflake, Salesforce, Omni, and other platforms) to connect disparate data sources and surface a complete picture of customer and prospect behavior
- Build relationships across a wide range of stakeholders and deliver impact through collaboration and consensus
There are lots of paths that could lead you to be successful in a role like this; we think the strongest candidates will have some of this experience:- Prior experience leading strategic projects or programs, such as in consulting, Business Operations, Sales or Revenue Operations, Program Manager, or other applicable roles
- Demonstrate a strong sense of ownership and can approach new problems with curiosity and first-principles thinking
- Exceptional stakeholder management skills, with the ability to effectively communicate, build consensus and influence across teams and senior-level stakeholders
- Strong data fluency-you're comfortable pulling your own data and navigating across sources to connect the dots yourself rather than waiting for someone else to do it
- Experience building and maintaining dashboards and reports in tools like Omni, Looker, Tableau, or Salesforce, with a knack for distilling complex datasets into simple, actionable visualizations
- A genuine enthusiasm for AI and emerging technology-you actively seek out ways to integrate AI into your work, have experimented with tools like LLMs, copilots, or automation platforms, and see AI as a force multiplier for the type of strategic work this role demands
- Demonstrated ability to bring structure and simplicity to a variety of complex and ambiguous business problems
- Ability to work independently to identify issues and proactively propose, build and implement the solutions to address them from the ground up
- Comfort working in an ambiguous, fast-paced environment, with a strong understanding of when to escalate urgent issues and to whom
- Excellent oral and written communication skills, and time management and prioritization skills
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following:- US employees in the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $124,000 - $155,700
- US employees outside of the New York City, Los Angeles, Seattle, or San Francisco Bay Area: $112,000 - $140,100
- Canadian employees (any location): 130,000 - 163,400 CAD
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