Revenue Operations Analytics Lead, Americas

Copeland

$90K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Revenue Operations, Sales Operations, or Business Analytics
  • Prior experience managing or mentoring analysts
  • Strong analytical and problem-solving skills with business context
  • Experience with pipeline, performance, and revenue metrics
  • Advanced Excel and experience with modern BI tools (e.g., Sigma, Power BI, Tableau)
  • SQL or strong data manipulation skills
  • Strong communication skills with ability to influence senior stakeholders

Responsibilities

  • Translate business questions into structured analysis and actionable recommendations
  • Identify key drivers of pipeline health, growth, and performance gaps
  • Deliver clear, executive-ready insights to inform strategic decisions
  • Lead development and standardization of core revenue metrics (pipeline, conversion, coverage)
  • Partner with RevOps leadership to maintain a consistent, trusted source of truth
  • Analyze pipeline health, stage progression, and conversion trends
  • Drive the adoption of analytical AI and Generative AI solutions across Revenue Operations

Benefits

  • Hybrid work arrangement with collaboration-first mindset
  • Family-friendly locations with low cost of living
  • Opportunities for professional advancement within facilities
  • Access to a variety of cultural and recreational activities in local areas
Full Job Description
We are seeking a strategic and highly analytical leader to build and scale the analytics foundation for our Americas and Controls Solutions businesses.

This role will lead KPI development, deliver executive-level insights, and enable data-driven decision making across Sales, Marketing, and Customer Success. You will partner closely with Sales Operations, business leadership, and the Analytics Team (BI, Data Science, and Intelligent Automation) to establish a consistent source of truth, improve pipeline visibility, and drive execution.

In addition, this role will serve as the business-side champion for AI in Revenue Operations, covering both analytical AI (predictive and prescriptive models) and Generative AI (Copilots and agents) that automate or augment revenue workflows. You will define business problems, partner with the Analytics Team to shape requirements, validate solutions, and drive adoption across both insights and AI-enabled workflows.

KEY RESPONSIBILITIES:

Analytics Strategy & Business Insights:

  • Translate business questions into structured analysis and actionable recommendations

  • Identify key drivers of pipeline health, growth, and performance gaps

  • Deliver clear, executive-ready insights to inform strategic decisions

KPI Governance & Data Ownership:

  • Lead development and standardization of core revenue metrics (pipeline, conversion, coverage)

  • Partner with RevOps leadership to maintain a consistent, trusted source of truth

  • Drive alignment of data and metric definitions across systems and teams, maintaining a documented business glossary for revenue KPIs

Pipeline & Performance Analysis:

  • Analyze pipeline health, stage progression, and conversion trends

  • Diagnose root causes of performance issues across segments and regions

  • Partner with Sales leadership to improve pipeline quality and execution discipline

Reporting & Dashboard Ecosystem:

  • Lead development of scalable, automated dashboards and reporting

  • Ensure timely, accurate visibility for leadership and business stakeholders

  • Partner with BI and data resources to improve data models and usability

AI Strategy for Revenue Analytics:

  • Lead the adoption of both analytical AI (e.g., segmentation, pipeline risk) and Generative AI solutions (Copilots, agents, assistants) across RevOps

  • Define and prioritize high-impact use cases where AI improves decision speed, quality, or scale

  • Partner with Data and Analytics teams to translate problems into clear requirements, validate model and agent outputs against business reality, and confirm fit for purpose.  

  • Own change management and adoption by embedding AI outputs into workflows, training users, and measuring business impact

  • Distinguish where analytical AI vs. Generative AI (Copilots/agents) is the right solution, recognizing differences in design, governance, and adoption

Team Leadership & Development:

  • Manage and develop a small team of analysts, providing coaching and clear priorities

  • Ensure team output balances reporting efficiency with high-impact insights

  • Establish best practices for analysis, data quality, and stakeholder communication

  • Allocate resources across ad hoc analysis, reporting, and strategic initiatives

Cross-Functional Partnership:

  • Partner with Sales Ops, Analytics, Data Engineering, Marketing, Finance, and Enablement to align on insights, Analytics priorities, and shared roadmaps

  • Translate analytics into clear, actionable recommendations that drive results

Success in this role will include:

  • Establishing a trusted, consistent source of truth for pipeline and revenue metrics

  • Delivering actionable insights that improve pipeline quality and execution

  • Scaling analytics through standardized reporting and AI-driven capabilities

  • Driving adoption of analytics and AI outputs within business workflows

 

Required Education, Experience, & Skills: 

  • 6+ years in Revenue Operations, Sales Operations, or Business Analytics

  • Prior experience managing or mentoring analysts

  • Strong analytical and problem-solving skills with business context

  • Experience with pipeline, performance, and revenue metrics

  • Advanced Excel and experience with modern BI tools (e.g., Sigma, Power BI, Tableau)

  • SQL or strong data manipulation skills

  • Strong communication skills with ability to influence senior stakeholders

  • Travel up to 15%

 

Preferred Education, Experience, & Skills:

  • Experience building or scaling analytics capabilities or functions

  • Salesforce or CRM expertise

  • Familiarity with data modeling and analytics infrastructure

  • Exposure to AI, predictive analytics, or advanced analytics techniques

  • Hands-on exposure to Generative AI tools (e.g., Microsoft Copilot, Copilot Studio agents) and ability to evaluate where analytical AI vs. GenAI/agents is the right solution

Collaboration First Hybrid Work Arrangements: 

This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, which is the understanding that teams will work together in-person and colleagues should be flexible to adjust their hybrid days based on business needs. You will have an opportunity to work with your team and leader to determine when you should be in office to drive meaningful connections and to best serve our customers.  

Why Work in the Greater Miami Valley Area 

Our facility is located in Sidney, OH, conveniently located within driving distance to several larger cities, such as Dayton, Troy, and Columbus. The area’s generally low costs of living, excellent school systems, and low crime rates create a family-friendly environment. The area is home to several growing communities with restaurants, festivals, shopping, and arts scenes that make them exciting places to live and work


About Our Location

The newly renovated Sidney campus has 1M square feet of manufacturing floor with an additional 120k square feet of leading-edge lab facilities. This location is the headquarters for the HVACR Americas business unit. Through our 30 years of scroll compressor expertise, our products help bring comfort and convenience to commercial, industrial, and residential spaces. Approximately 1600 employees work in Sidney, who all support a multitude of business functions. With the blend of businesses and functions represented under this one roof, there are many opportunities for advancement within the Sidney location. 

Why Work in St. Louis, Missouri 

Our facility is located in St. Louis, famous for its Gateway Arch standing at 630 feet tall. St. Louis is a family-friendly, historic metropolitan area with a low cost of living and first-class schools. The city offers excellent restaurants, shopping areas, art galleries, and numerous festivals throughout the year, making this an exciting place to live and work.  

 

About Our Location 

Our location is the host of Copeland’s corporate headquarters. Our products have become household names that support the comfort and well-being of our customers. The employees at this location provide support to the various businesses within the platform, allowing for many networking opportunities across businesses.

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