loanDepot

Revenue Operations Analyst

loanDepot • $66K — $104K *
Southfield, MI 48076In-Person
Finance & Insurance
Less than 5 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Finance, Economics or related field preferred.
  • 2+ years of experience in Revenue Operations, Sales Operations, or Business Operations, ideally in mortgage lending, financial services, or banking.
  • Familiarity with mortgage lending products, pipeline management, and loan officer performance metrics.
  • Strong analytical skills with proficiency in Excel, SQL, or BI tools required.

Responsibilities

  • Establish and maintain strong relationships with sales team members to understand their needs and optimize lead distribution processes.
  • Apply quantitative and qualitative analyses to produce actionable insights for production enhancement and improved contact strategy.
  • Lead daily pricing analyses to suggest market pricing adjustments for improved rankings and conversion.
  • Support administration of the CRM system (MSFT Dynamics) focusing on data integrity and product enhancements in collaboration with tech teams.
  • Standardize and document revenue processes to ensure scalability, compliance, and efficiency.
  • Support cross-functional projects aimed at improving sales enablement, lead management, and marketing attribution.
  • Partner with Finance to validate revenue forecasts, commission structures, and performance metrics.

Benefits

  • Collaborative work environment with cross-functional teams.
  • Opportunities for professional development within the role.
  • Engagement with industry trends and best practices in sales operations.
  • Use of modern CRM technology (MSFT Dynamics) to enhance processes.
Full Job Description
Description

Position at loanDepot

Position Summary:

Responsible for supporting the oversight of the systems, processes, and analytics that enable revenue growth and operational efficiency within the Consumer Direct lending channel. This role will collaborate with Sales, Marketing, Finance, and Operations teams to optimize the revenue cycle, improve pipeline visibility, and support business performance. The Analyst will support forecasting, reporting and adoption of tools and processes that support loan officers and sales leaders in meeting revenue targets.

Responsibilities:

  • Establishes and maintains strong relationships with sales team members to understand their needs and optimize lead distribution processes.
  • Applies quantitative and qualitative analyses to produce actionable insights to increase production, enhance contact strategy and improve unit economics
  • Leads daily pricing analyses to compare market pricing and recommend potential changes to improve rankings and/or conversion.
  • Supports administration of CRM system (MSFT Dynamics) across data integrity and product upgrades / enhancements in partnership with Technology & Product teams.
  • Standardizes and documents revenue processes to ensure scalability, compliance, and efficiency.
  • Supports cross-functional projects to improve sales enablement, lead management, and marketing attribution.
  • Partners with Finance to validate revenue forecasts, commission structures, and performance metrics.
  • Stays informed about industry trends and best practices in lead management and sales operations.
  • Performs other duties and projects assigned.


Requirements

  • Bachelor's Degree in Business Administration, Finance, Economics or related field preferred.
  • Minimum of two (2) + years' experience in Revenue Operations, Sales Operations, or Business Operations, preferably within mortgage lending, financial services, or banking.
  • Knowledge of mortgage lending products, pipeline management, and loan officer performance metrics.
  • Excellent analytical skills with expertise in Excel, SQL, or BI tools required.


Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is between $66,000 and $104,500. Your base pay will depend on multiple individualized factors, including your job-related knowledge/skills, qualifications, experience, and market location.

About loanDepot

LoanDepot, sometimes stylized as loanDepot, is a Lake Forest, California-based holding company which sells mortgage and non-mortgage lending products. In 2015, the company claimed to be the second largest non-bank provider of direct-to-consumer loans in the United States. LoanDepot was founded in 2010 by entrepreneur Anthony Hsieh, who had previously founded mortgage companies LoansDirect.com which he sold to E*Trade, and HomeLoanCenter.com, which he sold to LendingTree. The company's products at the time included fixed rate, jumbo, FHA and home equity loans, in addition to more controversial adjustable-rate mortgages and negative amortization products. In November 2015, the company postponed a planned IPO, citing poor market conditions. In March 2017, the company introduced technology to automate the loan process, allowing customers to apply for a mortgage without talking to a loan officer. In January 2018, the company announced two products as part of its technology platform, now called Mello, a home improvement unit to allow contractors to offer financing to customers, and Mello Home, a platform to connect pre-approved buyers to realtors. In September 2019, the company partnered with Century 21 Redwood Realty to form a new mortgage platform for the mid-Atlantic area, Day 1 Mortgage. loanDepot went public on the New York Stock Exchange on February 11, 2021 under the ticker symbol LDI.
Learn more about loanDepot
Market Cap
$453.5 million
Industry
Finance & Insurance
Founded
2010
5 Year Trend
+26.8%
NASDAQ
LDI
* Ladders Estimates

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