Revenue Manager - TSG Corporate - Hybrid (Raleigh, NC) The Select Group is seeking a Revenue Manager to join our Corporate Operates Team! The Revenue Manager is responsible for leading the Company's revenue operations, including customer billing, accounts receivable, collections, contract administration, and revenue reporting. This position oversees the end-to-end revenue cycle, ensuring customer invoices are accurately generated through Bullhorn One, integrated into NetSuite ERP, and collected in accordance with contractual terms. The Revenue Manager leads the Billing and Accounts Receivable teams while partnering with Sales, Operations, Payroll, Treasury, and Accounting to support accurate financial reporting and exceptional customer service.
This is a hybrid role, requiring one in-office day per week at our Raleigh office.
Key Responsibilities: - Lead and develop the Billing and Accounts Receivable teams, providing coaching, performance management, and process improvement.
- Oversee the end-to-end customer billing process utilizing Bullhorn One, ensuring invoices are accurate, timely, and compliant with customer contractual requirements.
- Manage the integration of billing transactions between Bullhorn One and NetSuite ERP, monitoring interface activity and resolving exceptions.
- Review and interpret customer contracts, Statements of Work (SOWs), purchase orders, pricing schedules, and billing requirements to ensure accurate invoices and revenue recognition.
- Administer various customer facets, including negotiated rates, rebates, credits, and contractual volume discount programs.
- Maintain Project ID governance to support accurate billing, revenue recognition, and management reporting by customer, industry, department, and business unit.
- Oversee customer accounts receivable and collections activities, including aging analysis, dispute resolution, credit management, and recommendations for bad debt reserves or write-offs.
- Produce and analyze revenue, sales, billing, and accounts receivable reports to support operational and financial decision-making.
- Partner with Accounting during the monthly close process to ensure revenue activity is complete, accurate, and properly reflected in the general ledger.
- Maintain the integrity of customer master data, billing configurations, pricing information, and related system controls.
- Identify and implement process improvements, automation opportunities, and internal controls to enhance revenue cycle efficiency and accuracy.
- Support internal and external audits by providing revenue-related documentation, analyses, and customer contract support.
- Collaborate with Sales, Operations, Payroll, Treasury, Information Technology, and Executive Leadership to resolve revenue cycle issues and improve business processes.
- Lead continuous improvement initiatives by leveraging technology, automation, and best practices to optimize revenue cycle performance and support organizational growth
- Perform other duties as assigned.
Key Qualifications: - Bachelor's degree in Accounting, Finance, Business Administration, or related field.
- Minimum of seven years of progressive experience in revenue accounting, billing, accounts receivable, or revenue operations.
- Previous supervisory or management experience required.
- Experience within the staffing, consulting, or professional services industry preferred.
- Experience with Bullhorn One, NetSuite ERP, or similar enterprise systems preferred.
- Strong understanding of customer contract administration, revenue operations, billing processes, and accounts receivable management.
- Advanced Microsoft Excel and financial reporting skills.
- Excellent analytical, organizational, problem-solving, and leadership abilities.
- Strong written and verbal communication skills with the ability to effectively collaborate across multiple departments.
Key Competencies: - Accounts Receivable Management
- Revenue Reporting & Analytics
- Volume Discount Administration
- Financial Systems Integration
- Customer Relationship Management
- Cross-Functional Collaboration
Connect with us: - See our culture in action on LinkedIn and Instagram
- Know someone who would be perfect for this role? Share this career opportunity with them.
Questions? Reach out to our talent acquisition team.
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