Job SummaryThe Revenue Cycle Manager is responsible for overseeing the accuracy and efficiency of the coding process, ensuring compliance with all relevant standards and regulations. This role involves developing and implementing policies to enhance coding operations, maintaining a quality management program, and providing leadership for coding compliance, training, and education initiatives.
Responsibilities*Characteristics, Duties, & Responsibilities:
- Assist the Director of OP Facility Coding and the Manager in the development, implementation and assessment of long range and short-term goals for the Coding Unit.
- Provide leadership representation on institutional committees as it relates to assigned units.
- Identify and address change management issues related to the evolution of the Revenue Cycle environment.
- Oversee the capture and analysis of data regarding operational performance.
- Conduct regular staff meetings for a home-based workforce.
- Assess assigned operations and implement changes to work processes as needed.
- Actively participates in the evaluation, selection, and maintaining of information systems supporting coding.
- Collaborate with clinical, administrative, and IT partners to resolve technical and process issues related to MiChart and Computer Assisted Coding installation & upgrades and business workflows to ensure compliant and timely coding and billing.
- Provide leadership for process improvement and redesign to improve customer satisfaction, reduce costs, and/or meet departmental and institutional goals and objectives.
- Partner in developing strategy to address high-risk coding practices, recommendations for corrective action plans or process improvements and creates policies, procedures, and internal controls which reinforce the highest level of standard of coding quality goals and outcomes.
- Monitor daily AR progress and implement necessary changes.
- Track and report coder productivity, collecting relevant data.
- Coach staff on coding standards for quality and efficiency.
- Plan, schedule, and distribute unit work tasks, ensuring adequate staffing.
- Prepare ad hoc reports on delinquent accounts.
- Approve timesheets and Paid Time Off requests.
- Oversee and validate invoices for contract coding agency staff.
- Revise operational processes, policies, and procedures as needed.
- Perform customer acceptance testing for EPIC/MiChart upgrades.
- Coordinate educational programs on system upgrades for coders.
- Collaborate on training materials and support coding quality initiatives.
- Foster professional relationships within the organization.
- Provide excellent customer service to staff and clinicians.
- Design requirements and metrics for analyzing health information and coding statistics.
Required Qualifications*- A bachelors degree in business or an equivalent combination of education and experience, Health Information Management or other healthcare-related degree.
- Certified Professional Coder (CPC), or Certified Outpatient Coder (COC), or Registered Health Information Technician (RHIT), or Registered Health Information Administrator (RHIA), or Certified Coding Specialist (CCS/CCS-P) credential, or related experience in health information or coding management.
- In-depth knowledge of ICD-10 and CPT coding principles.
- Strong customer service skills and understanding of health information usage.
- Demonstrated leadership, analytical, and organizational skills.
- Experience in managing staff and implementing process improvements.
- Proficiency in Microsoft Office and computer systems.
Desired Qualifications*- Masters degree or equivalent experience.
- Extensive knowledge of CPT and ICD10-CM Professional Guidelines, federal, state, and payer-specific regulations and policies pertaining to documentation, coding, and billing.
- Familiarity with healthcare regulations, such as HIPAA, and billing rules.
- Exceptional ability to work independently, lead, manage, and mentor staff through complex work redesign efforts in a remote setting.
- Logical, analytical, and organized with the ability to reprioritize quickly and efficiently.
- Knowledge and understanding of third-party payer, regulatory and accreditation requirements.
- Excellent collaboration, meeting facilitation, presentation, and communication skills with demonstrated customer focus to identify, meet, and evaluate customer expectations.
- Exceptional analytical and problem-solving ability, organizational skills, and attention to detail.
- Ability to work in a fast-paced environment under multiple pressures and deadlines
- Experience with Epic EHR, 3M Computer Assisted Coding, SharePoint, Microsoft Office software.
- Knowledge of University and departmental policies and procedures
What Benefits can you Look Forward to?- Excellent medical, dental and vision coverage effective on your very first day
- 2:1 Match on retirement savings
Modes of WorkHybrid - the work requirements allow both onsite and offsite work and an employee has an expected recurring onsite presence. On occasion, the employee may be required and must be available to work onsite more frequently if necessitated by unit leadership
Application DeadlineJob openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
Job DetailJob Opening ID278843
Working TitleRevenue Cycle Coding Mgr
Job TitleRevenue Cycle Coding Mgr
Work LocationMichigan Medicine - Ann Arbor
Ann Arbor, MI
Modes of WorkMobile/Remote
Full/Part TimeFull-Time
Regular/TemporaryRegular
FLSA StatusExempt
Organizational GroupExec Vp Med Affairs
DepartmentMM Rev Cycle (PTO)
Posting Begin/End Date6/15/2026 - 7/06/2026
Career InterestFinance
