The Retirement Plan Support Specialist plays a crucial role in supporting the Retirement Plan Advisors team. This position is responsible for providing comprehensive sales and service support, from prospecting and building compelling new business presentations to ensuring seamless client onboarding and ongoing service. This role requires a detail-oriented individual who can understand plan investments, fees, and design.
Howyoullspend your time:
- Prepare detailed analyses and proposals for prospective clients by gathering and interpreting plan sponsor investment and current fee data to create pricing, profitability, and benchmarking comparisons.
- You will provide administrative support, includingactivities with third-party recordkeepers,the distribution of recurring plan investment reviews,andassistingin resolving client requests.
- Responsible for the overall customer experience of the virtual education websites; ensuring ease of use and access, up-to-date information, and branding.
- You will analyze target markets andidentifypotential new business opportunities, using tools such as FreeERISA,Larkspur, providing constructive feedback to sales team.
- Maintains benchmarking software (FI360) by reviewing, updating, and inputting competitor performance and fee information.
- You will assistin fee processing, invoice creation/distribution, andtimelycollection of advisory fees for Retirement Plan Services account relationships.
- Provides timely updates and maintains accurate information in the customer relationship management (CRM) system, including pipeline tracking and referral activity.
- Supports meeting preparation, sales events, travel, and expense reimbursements as needed.
- You will helponboard new Advisors / retirement staff and updates onboarding materials and handbook for training where applicable.
- You will perform other duties as assigned.
Wereexcited to talk to you if:
- You possess aBachelors Business Administration/Management, Economics,orFinance.
- You have3-5 years within the financial services industry.
- Or, combination of education and experience that provides an equivalent background.
- You are proficient in using the Microsoft Office, particularly Excel, PowerPoint and Adobe suite.
- You are detail oriented witha high levelof accuracy.
- You show an understanding of financial services products, particularly related to retirement plans and investment products and services.
- You have solidanalytical and problem-solving skills with the ability toidentifyproblems and recommendappropriate follow-upaction.
- You have excellent organizational and time management skills.
- You have excellent interpersonal skills that result inestablishingand maintaining good relations with internal and external customers throughout the entire sales process.
- You have ability to work alone to get the job done as well as with a team to meet deadlines.
Compensation Ranges:
US Employees in California, Washington DC, New Jersey, and New York:
$69,920 - $109,460
US Employees in Colorado, Connecticut, Delaware, Illinois, Massachusetts, Maryland, Minnesota, Pennsylvania, Rhode Island, Texas, Washington, and Wisconsin:
$63,830 - $100,210
US Employees in all other states not listed above:
$57,760 - $90,960
The posted compensation range on this listing represents UMBs good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.
UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.
