City of Baltimore (Mayor and City Council of Baltimore)

Retention & Workforce Planning Coordinator, Grant Service Specialist III (NCS) - Baltimore Police Department

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in fields like public administration, HR, business, or related areas.
  • 4 years of professional experience in program or workforce management.
  • 2 years in project leadership or coordinating initiatives across teams.
  • Strong organizational and analytical skills.
  • Experience with data analytics and workforce planning.

Responsibilities

  • Coordinate development and implementation of the Retention Plan.
  • Develop project timelines and implementation schedules.
  • Facilitate cross-functional meetings with various stakeholders.
  • Research best practices in workforce recruitment and retention.
  • Draft reports and recommendations for executive leadership.
  • Track progress on retention objectives and identify barriers.
  • Prepare executive briefings and status updates.

Benefits

  • Support for grant-funded workforce initiatives.
  • Assistance with grant applications and program evaluations.
  • Opportunities to develop employee recognition programs.
Full Job Description
THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$67,687.00 - $116,360.00 Annually

Hiring Salary Range:


$67,687.00 - $90,000.00 Annually

Job Summary
The Grant Services Specialist III (GSS III) will serve as the project manager and coordinator for department-wide workforce retention initiatives. Working under the direction of the Administrative Data Executive, this position is responsible for coordinating the development, implementation, monitoring, and evaluation of the Department's Retention Plan. The position serves as the central point of coordination between Human Resources, Recruitment, Education & Training, Operations, Fiscal Services, and Executive Leadership to ensure retention strategies are effectively implemented and measured. This position combines project management, policy development, stakeholder engagement, research, and workforce analytics to support organizational goals related to employee retention, engagement, recruitment-to-retention transitions, workforce planning, and organizational effectiveness.

Essential Functions
  • Coordinate the development, updating, and implementation of the Department's comprehensive Retention Plan.
  • Develop project timelines, work plans, milestones, and implementation schedules.
  • Facilitate retention workgroups and cross-functional meetings with internal and external stakeholders.
  • Research national best practices related to law enforcement recruitment, retention, employee engagement, wellness, and workforce development.
  • Draft reports, presentations, briefing materials, policies, and recommendations for executive leadership.
  • Track implementation progress and identify barriers to achieving retention objectives.
  • Serve as project manager for retention initiatives and special workforce planning projects.
  • Coordinate activities across multiple bureaus, divisions, and external partners.
  • Monitor project deliverables, deadlines, risks, and resource requirements.
  • Maintain project documentation, meeting notes, action items, and implementation trackers.
  • Prepare status updates and executive briefings for command staff and city leadership.

Data Analysis and Performance Measurement
  • Develop and maintain retention performance measures, dashboards, and reporting tools.
  • Track workforce trends include hiring, attrition, retirements, promotions, transfers, and academy completion.
  • Conduct analysis of employee survey results, exit interviews, stay interviews, and workforce feedback
  • Identify emerging trends and develop data-informed recommendations.
  • Support workforce forecasting and succession planning efforts.
  • Coordinate data collection and reporting from multiple internal systems.
  • Coordinate retention-related workgroups, focus groups, and employee feedback sessions.
  • Collaborate with Human Resources, Recruitment, Training Academy personnel, supervisors, and executive leadership.
  • Support communication strategies related to employee engagement and retention initiatives.
  • Assist in developing employee recognition and retention programs.

Grant and Administrative Support
  • Support grant-funded workforce initiatives and reporting requirements.
  • Monitor project budgets, deliverables, and performance metrics when applicable.
  • Assist with grant applications and program evaluations related to workforce development and retention.


Minimum Qualifications
Education: Bachelor's degree from an accredited college or university in one of the following fields: public administration, public policy, business administration, human resources management, organizational leadership, data analytics, statistics, economics, criminal justice, sociology, psychology, management, information systems or a closely related field.

AND

Experience: Four (4) years of progressively responsible professional experience in program management, workforce planning, strategic planning, organizational development, human resources, grants management, performance management, data analytics, public administration, or a closely related field. AND At least one (2) year of experience leading projects, coordinating cross-functional initiatives, or supervising professional staff.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Additional Information

Background Check
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation
All persons, including current City employees, selected for this position must complete a 1-year mandatory probation.

About City of Baltimore (Mayor and City Council of Baltimore)

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Joining the City of Baltimore presents a unique opportunity to become part of a team dedicated to the growth and improvement of the community. The city offers a wide range of job opportunities and career paths, providing a platform for professional development and personal growth.

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At the City of Baltimore, career growth is a priority. Employees are encouraged to enhance their skills through leadership training programs and continuous learning opportunities. The city supports career advancement through professional development courses and diverse internship programs, ensuring that every team member has the tools to succeed.

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The City of Baltimore is committed to fostering a workplace culture enriched by diversity and inclusion. Diversity training programs are integral, ensuring that all employees have the opportunity to work in a respectful and welcoming environment. The city values the innovation that comes from a diverse workforce and strives to maintain an inclusive atmosphere.

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Employees at the City of Baltimore enjoy a comprehensive benefits package that supports both their professional and personal lives. Benefits include health insurance, retirement plans, and paid time off, among others. The city's culture emphasizes teamwork, respect, and integrity, providing a solid foundation for all employees to thrive.

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Networking is a vital part of the career journey at the City of Baltimore. Employees have numerous opportunities to connect with leaders and peers within and outside their departments, enhancing their professional network and opening doors to new challenges and opportunities. Community engagement initiatives also allow employees to make meaningful contributions to the city they serve.

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