What You Will Do:- Create an overall pleasant and enjoyable work environment through team building.
- Oversee and develop a team of 10+ sales and customer satisfaction representatives through continual training.
- Lead by example with productive sales while simultaneously maintaining Saatva's Five Star BBB customer satisfaction rating
- Maintain a positive company culture.
- Monitoring sales progress and set goals and reasonable expectations.
- Ensure a clean, healthy work environment.
What You Will Need:- Strong Customer Service experience with a minimum 2 years of consumer facing experience, preferably in luxury products.
- Superior coaching and mentoring skills.
- Strong communication skills, both oral and written with the ability to explain product attributes and benefits clearly and effectively.
- Passionate about providing great customer experience.
- Strong interpersonal skills with the ability to build rapport effortlessly.
- Organized with the ability to prioritize and multi-task with a strong drive to complete tasks with a high degree of quality.
- Skilled in using personal computers and related software.
- The ability to work a retail schedule which includes weekends, and sale holidays.
What's In It For You:- Competitive compensation: up to $85,000 annually
- Medical, Dental and Vision Insurance
- Paid vacation and holidays
- 401K Program
- Employee Discounts / Free Mattress Program
- FSA/HSA Programs
- Wellness Programs
- Dynamic and dedicated team
Salary Range: $80,000-$85,000 annually, based on experience and qualifications. Final compensation will be determined in accordance with applicable state and local laws.
Sound Like a Good Fit?We'd love to hear from you!
#LI-ONSITECompensation
$80,000-$85,000 USD
