Micro Center

RETAIL STORE GENERAL MANAGER

Micro Center$100K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of big box retail leadership experience in consumer electronics.
  • Proficiency in P&L management and driving sales in a high-volume store.
  • Strong background in human resources and team management.
  • Experience in merchandising and freight flow management.
  • Ability to adapt corporate strategies to local market conditions.
  • College degree preferred but not mandatory.

Responsibilities

  • Achieve store sales and profitability targets consistently.
  • Develop strategic plans for profitability and cost reduction.
  • Communicate and resolve operational issues promptly with stakeholders.
  • Oversee daily store operations, including opening and closing procedures.
  • Manage inventory control and freight processing effectively.
  • Implement ad set and visual merchandising standards diligently.
  • Direct staff training and development to enhance service quality.

Benefits

  • Health, Vision & Dental Coverage for Regular Full-Time Associates.
  • Paid Time Off including vacation and sick leave.
  • 401K plan with company match.
  • Employee discounts, including Friends & Family Programs.
  • Tuition Reimbursement and Education Discounts.
  • Training from esteemed vendors and companies.
Full Job Description
We are seeking a Retail Store General Manager for our NEW Santa Clara store! Top candidates will have high-volume big box store leadership experience as they will manage all sales, operations, service and support activities and ensure the overall success of our NEW big box computer retail store.

MAJOR RESPONSIBILITIES:

  • Consistently achieve store sales and profit objectives, including management of payroll expenses.
  • Develop and implement plans to increase profitability and reduce expenses based on P&L results.
  • Identify, effectively communicate and resolve store issues, informing appropriate District and Home Office personnel as needed.
  • Execute and participate in floor and front-end leadership activities, including store open and close procedures.
  • Manage all freight flow and processing as well as appropriate tracking of company assets through inventory control.
  • Ensure the execution of ad set and visual merchandising standards.
  • Direct, monitor and manage staffing and training to ensure competent associates are hired, trained and scheduled to properly service our customers.
  • Train, develop and coach all store personnel -- from Senior Managers to front line associates -- in the areas of standard operating procedures, customer satisfaction and solution selling.
  • Ensure human resource issues are handled in accordance with guidelines; partner with Regional HR Manager and Home Office HR when needed.
  • Perform other duties and tasks as assigned.


EDUCATION & REQUIREMENTS:

  • Five to seven years of experience with a major big box retailer in a high-volume, 30,000+ square-foot store, with at least 100 employees and accountability for profit and loss, within the consumer electronics industry preferred.
  • Previous experience in all aspects of retail management: driving sales, merchandising, operations, freight flow and customer service.
  • Experience in human resources functions and capable of hiring, retaining and coaching qualified employees and managers.
  • Ability to execute corporate initiatives and analyze the competition.
  • Physical requirements: lift up to 50 lbs., stand for prolonged periods of time.
  • Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays.
  • A college degree is strongly preferred.


MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

  • Salary of $100K+ Bonus potential
  • Health, Vision & Dental Benefits Coverage for Regular Full-Time Associates
  • Paid Time Off including vacation and sick leave pay
  • 401K with company match
  • Esteemed Vendor & Company Job Training
  • Employee Discount that includes a Friends & Family Discount Program
  • Tuition Reimbursement & Education Discounts


OUR GROWTH OPPORTUNITIES:

At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

About Micro Center

Micro Center is a computer and electronics retailer with headquarters in Hilliard, Ohio. The company was founded in 1979 and operates 25 stores across the United States. Micro Center offers a wide range of products including computers, laptops, tablets, and gaming consoles. The company also offers repair services and technical support. Micro Center is known for its competitive pricing and knowledgeable staff.
Learn more about Micro Center
Size
2,500 employees
Industry
Founded
1979

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