The Retail Project Manager is responsible for planning, coordinating, and delivering new store openings, remodels, and retail initiatives on time and within budget. This role partners cross-functionally with real estate, construction, merchandising, operations, and external vendors to ensure seamless execution from concept through grand opening. The Retail Project Manager manages project timelines, budgets, risk mitigation, and communication, ensuring operational readiness and alignment with brand standards.
ESSENTIAL FUNCTIONS:
- Project Management
- Develop and maintain detailed project timelines, milestones, and cross-functional action plans
- Track progress across all workstreams and drive accountability to ensure projects open on time and within budget
- Identify risks, gaps, and delays early; escalate and partner with stakeholders to resolve issues quickly
- Store Openings
- Lead all phases of new store openings, remodels, expansions, and relocations from project kickoff through grand opening
- Partner with Finance and Construction teams to review bids, negotiate costs, and identify savings opportunities while maintaining quality and brand standards
- Uphold Richemont governance, compliance, and quality standards across all project phases, ensuring adherence to internal processes, approvals, and brand integrity requirements
- Cross Functional Partnership
- Serve as the central point of contact between Retail Operations, Construction, Store Design, Visual Merchandising, IT, Supply Chain, and field leadership
- Ensure alignment between corporate teams and store leadership throughout all project phases
- Partner with vendors, contractors, landlords, and third-party service providers to support successful project execution
- Budgeting and Reporting
- Track project budgets, invoices, and capital expenditures in partnership with Finance and Construction teams
- Prepare project status updates, executive summaries, and post-opening recaps for senior leadership
- Analyze project outcomes and identify opportunities for continuous improvement and operational efficiency
COMPETENCIES:- Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
- Excellent written, verbal, and interpersonal communication skills
- Proficiency in Microsoft Office applications, including Excel and PowerPoint
- Familiarity with project management tools (e.g., Monday.com) and Microsoft Office Suite
- Ability to interpret architectural drawings, fixture plans, and signage packages.
- Strong attention to detail with demonstrated follow-through and problem-solving abilities
- Ability to work effectively in a fast-paced, deadline-driven environment
- Knowledge of retail construction processes, fixture systems, and signage production methods preferred
- Ability to build collaborative working relationships across departments and with external business partners
- Willingness to travel based on project needs
DESIRED EDUCATION AND EXPERIENCE:- Bachelor's degree in Business, Construction Management, Project Management, Architecture, Interior Design, or a related discipline preferred
- Minimum of 3-5 years of experience in retail planning, construction coordination, project management, fixture procurement, signage coordination, or a related environment
- Experience in supporting flagship or high-profile retail openings
- Familiarity with luxury client experience standards and premium retail environments
- Experience collaborating with construction, design, and visual merchandising teams
- PMP certification or formal project management training is a plus
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
