Minimum 10 years of progressive leadership experience in retail foodservice or related fields.
Proven experience overseeing multi-site retail operations with strategic and execution responsibilities.
Deep understanding of consumer behavior, merchandising, and retail economics.
Strong financial acumen suitable for budget and forecast management.
Advanced proficiency in Excel and data analytics, with a preference for retail analytics experience.
Excellent leadership and communication skills, adept in cross-functional collaboration.
Ability to thrive in a fast-paced, mission-driven environment.
Responsibilities
Support the development of a scalable retail strategy aligned with SAGE's mission.
Assist regional teams in executing high-performing retail operations.
Enforce operational standards in menu development and inventory management.
Monitor sales trends to optimize product and menu mix decisions.
Support design and launch of new retail concepts and refreshes.
Report on industry trends and consumer preferences to maintain competitiveness.
Collaborate with Finance and Sales to develop budgets and pricing strategies.
Benefits
Competitive salary and benefits.
Collaborative working environment.
Full Job Description
What you'll get:
Competitive salary and benefits.
Collaborative environment.
What you'll do:
Support the development and execute a scalable retail strategy aligned with SAGE's mission and growth objectives.
Support regional and site-level teams in executing high-performing retail operations.
Enforce standards for retail operations including menu development, merchandising, pricing, inventory management, and quality assurance.
Monitor sales trends, cost controls, and product mix to inform data-driven decisions on product and menu mix.
Support the design and launch of new retail concepts and refreshes.
Regularly report on industry trends, consumer preferences, and technology innovation to ensure SAGE remains competitive and relevant in the retail space.
Partner with Finance, Sales and Studia to build budgets, forecasts, and pricing strategies that drive revenue and margin growth.
Constantly evaluate the competitive landscape to ensure we are price and product competitive.
Create plan-o-grams, LTO's, marketing materials and regional direction on bestselling retail items.
Visit retail venues to ensure alignment with standards and coach teams on improving performance.
Work closely with Marketing to create a marketing toolkit for retail venues including but not limited to branding, promotional campaigns, signage, and guest communications.
Co-host quarterly retail check-ins and other trainings to foster a community of excellence and share best practices.
Act as a resource for Sales in client proformas, pitches and proposal development related to retail programs.
Work with the Director of Retail to provide hands-on leadership and support to venues and operational leaders in executing strategic retail projects, including concept development, pricing optimization, merchandising enhancements, and service model improvements.
Communicate any client concerns, performance problems, and other matters to the company as soon as they're identified.
What you'll need:
Minimum 10 years of progressive leadership experience in retail foodservice, hospitality, consumer packaged goods, quick service restaurants, or branded food concepts.
Proven experience overseeing multi-site retail operations with responsibility for both strategy and execution.
Deep understanding of consumer behavior, merchandising, and foodservice retail economics.
Strong financial acumen.
Advanced proficiency at Excel and data analytics; experience in retail analytics preferred.
Excellent leadership, communication (written and verbal), and cross-functional collaboration skills.
Experienced in client relationships with a strong client presence.
Ability to thrive in a fast-paced, growth-oriented, and mission-driven environment. Familiarity with POS systems, digital ordering platforms, and retail technologies.
Familiarity with POS systems, digital ordering platforms, and retail technologies.
