Retail Communications Specialist - Cotton On USA

Cotton On Group

$90K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Strong understanding of internal communications principles and engagement strategies.
  • Familiarity with content management tools.
  • Proven experience in communications, event coordination, or similar roles within retail or fast-paced environments.
  • Ability to manage multiple projects and deadlines effectively.
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Proficient in Microsoft Office Suite and digital communication tools.

Responsibilities

  • Plan and maintain communication calendars and coordinate meetings.
  • Manage local internal team social accounts and drive engagement initiatives.
  • Develop and distribute internal communications to inform and align teams.
  • Organize virtual and in-person conferences, including venue sourcing and content adaptation.
  • Coordinate onboarding for field leaders with travel arrangements and induction schedules.
  • Deliver global retail initiatives aligned to the retail calendar.

Benefits

  • Team member experience enhancement initiatives.
  • Opportunities for professional development through event coordination and communication strategies.
  • Flexibility in travel opportunities as needed for the role.
Full Job Description
Job Description

The Retail Communications Specialist is responsible for delivering effective communication and engagement
strategies, taking global frameworks and delivering in country. This role ensures timely and accurate
dissemination of information, supports team engagement initiatives, and coordinates key events and onboarding
activities to enhance the overall team member experience.

Key Responsibilities

  • Plan and maintain communication calendars, coordinate meetings, and ensure timely updates.
  • Manage local internal team social accounts and drive engagement initiatives to foster a positive team
    culture.
  • Develop and distribute internal communications to keep teams informed and aligned.
  • Organize virtual and in-person conferences, including venue sourcing, agenda development, content
    adaptation, and presentation preparation.
  • Coordinate onboarding for field leaders, including travel arrangements (flights and hotels), starter packs,
    and induction schedules.
  • Deliver global retail initiatives aligned to retail calendar.


Requirements

  • • Strong understanding of internal communications principles and engagement strategies.
    • Familiarity with content management tools.
    • Proven experience in communications, event coordination, or similar roles within retail or a fast-paced
    environment.
    • Experience managing multiple projects and deadlines effectively.
    • Excellent written and verbal communication skills.
    • Strong organizational and time management abilities.
    • Proficiency in Microsoft Office Suite and digital communication tools.
    • Ability to build relationships and collaborate across teams.
    • Creative approach to engagement and problem-solving.


PHYSICAL REQUIREMENTS
  • Ability to stand, walk, lift, carry, push or pull up to 50lbs
  • Ability to travel as needed


CA: This is a full-time salary role with the annual wage range of $90,000- $100,000k /yr

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