Restoration Project Manager

Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Valid driver's license required
  • High school diploma/GED; Associate or Bachelor degree preferred
  • Minimum 1 year management or supervisory experience
  • At least 3 years industry experience
  • IICRC certification preferred

Responsibilities

  • Ensure accurate project scope and prepare estimates using proprietary software
  • Negotiate project scope and estimate approvals with clients
  • Schedule and oversee crews and subcontractors on active projects
  • Review job site documentation for compliance and billing accuracy
  • Maintain written communication with customers, teammates, and vendors
  • Manage production expenses including equipment and materials
  • Enhance customer satisfaction through effective experience management

Benefits

  • 401(k) with matching
  • Performance-based bonus
  • Company car provided
  • Dental and vision insurance
  • Health insurance coverage
  • Free uniforms provided
  • Opportunities for career advancement
  • Paid time off available
Full Job Description
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance


As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities
  • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
  • Review job site documentation to support the services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities:
  • Manage the customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

Position Requirements
  • Valid driver's license
  • High school diploma/GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a preferred

Skills/Physical Demands/Competencies
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever.

Compensation: $70,000.00 - $100,000.00 per year

About Institute of Inspection Cleaning and Restoration Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
Learn more about Institute of Inspection Cleaning and Restoration Certification
Size
50 employees
Industry
Founded
1972

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