Restaurant General Manager

The Chatham Inn

$80K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of proven experience as a Restaurant Manager or in a similar luxury leadership role
  • Strong understanding of restaurant operations and financial management
  • Exceptional leadership and team management skills
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and proactive approach
  • High level of professionalism focused on guest satisfaction
  • Bachelor's degree in Hospitality Management or related field preferred

Responsibilities

  • Oversee daily restaurant operations, ensuring smooth and efficient service
  • Foster a welcoming atmosphere and promptly address guest concerns
  • Recruit, train, and develop a high-performing team
  • Manage budgets, control costs, and analyze financial reports
  • Ensure compliance with health and sanitation standards
  • Collaborate with marketing to develop promotional activities
  • Oversee inventory control and cost-effective purchasing
  • Establish relationships with suppliers for quality and pricing

Benefits

  • State Health Insurance; Company Dental and Vision; and 401K - Contribution and Matching
  • On Demand Pay - access your pay before payday
  • Discounts for team members and their family/friends at Noble House Hotels & Resorts nationwide
Full Job Description
Job Type

Full-time

Description

A day in the life...

The Restaurant General Manager will be responsible for overseeing all aspects of restaurant operations at Cuvée, ensuring the highest level of guest satisfaction, operational efficiency, and financial performance. The role will lead a team of dedicated professionals, maintain the restaurant's prestigious standards and enhancing the overall dining experience.

Key Responsibilities:
  • Operational Management: Oversee daily restaurant operations, ensuring smooth and efficient service. Implement and maintain standard operating procedures to ensure consistency and excellence.
  • Guest Relations: Foster a welcoming and luxurious atmosphere for all guests. Address and resolve guest concerns promptly and professionally, ensuring a memorable dining experience.
  • Team Leadership: Recruit, train, and develop a high-performing team. Provide continuous feedback and conduct regular performance evaluations. Promote a positive work environment and team culture.
  • Financial Management : Manage budgets, control costs, and optimize revenue. Analyze financial reports to monitor performance and implement strategies for improvement.
  • Quality Control: Ensure compliance with health, safety, and sanitation standards. Maintain the highest levels of food and service quality.
  • Marketing and Promotion : Collaborate with the marketing team to develop and implement promotional activities, events, and initiatives to attract and retain guests.
  • Inventory Management : Oversee inventory control, ordering, and stocking of supplies. Ensure cost-effective purchasing while maintaining quality.
  • Vendor Relations : Establish and maintain relationships with suppliers and vendors to ensure the best quality and pricing.
  • Strategic Planning: Develop and implement long-term strategies to enhance the restaurant's reputation and profitability.


Requirements

You own this if you have...
  • Proven experience as a Restaurant Manager or similar leadership role in a luxury, Forbes 5-star, or equivalent establishment.
  • Strong understanding of restaurant operations, financial management, and guest service excellence.
  • Exceptional leadership and team management skills, with the ability to inspire and motivate a diverse team.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • High level of professionalism, with a focus on guest satisfaction and attention to detail.
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.

We've got you covered... At The Chatham Inn, we are proud to offer our team members the best perks and benefits.
  • State Health Insurance; Company Dental and Vision; and 401K - Contribution and Matching
  • On Demand Pay- your pay before payday
  • Team Member/Family/Friend home and restaurant discounts within Noble House Hotels & Resorts (nationwide)

Salary Description

$80,000 to $85,000 + Bonus Incentive

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