Restaurant General Manager

Shake Shack

$78K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-7 years of experience in high volume Restaurant General Management
  • Thorough understanding of restaurant operations from management to health codes
  • Proven ability to train and develop team members
  • Strong leadership focused on motivating others and enhancing guest experience
  • Solid knowledge of financial management, including P&L responsibilities
  • Food handler certification preferred
  • Flexibility to work varying hours as required

Responsibilities

  • Lead and develop team members through coaching
  • Manage inventory and uphold quality and safety protocols
  • Achieve financial goals by overseeing budget management
  • Maintain high standards of hospitality and service
  • Drive sales performance while fostering team development
  • Implement health and safety policies and code compliance
  • Oversee payroll and staff scheduling
  • Engage with the local community to promote the brand

Benefits

  • Weekly Pay and Performance bonuses
  • Shake Shack Meal Discounts
  • Corporate discounts on travel, electronics, wellness, and leisure
  • Medical, Dental, and Vision Insurance
  • Employer Paid Life and Disability Insurance
  • 401k Plan with Company Match
  • Paid Time Off and Parental Leave
  • Employee Assistance Program available from Day 1
  • Pre-Tax Commuter and Parking Benefits
  • Flexible Spending and Dependent Care Accounts
  • Opportunities for development and career growth
Full Job Description

Job Responsibilities

  • Lead, coach and develop team members

  • Manage inventory, quality, and safety protocols

  • Meet and exceed financial and profitability goals by managing budget

  • Maintain top-notch standards of excellence and hospitality

  • Drive sales and profits while developing people

  • Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance.

  • Manage payroll and scheduling

  • Promote the brand in the local community through word-of-mouth and restaurant events


Job Qualifications

  • Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment

  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security

  • Ability to learn and train others on all aspects of the Shack operations

  • Demonstrated ability to champion hospitality and motivate team members

  • Strong leadership skills with a focus on coaching and achieving excellence

  • Knowledgeable in all financial aspects of business operations

  • Minimum 3 years of P&L responsibilities

  • Food handler certification, preferred

  • Willingness to work flexible hours

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

  • Weekly Pay and Performance bonuses

  • Shake Shack Meal Discounts

  • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

  • Medical, Dental, and Vision Insurance*

  • Employer Paid Life and Disability Insurance*

  • 401k Plan with Company Match*

  • Paid Time Off*

  • Paid Parental Leave*

  • Access to Employee Assistance Program on Day 1

  • Pre-Tax Commuter and Parking Benefits

  • Flexible Spending and Dependent Care Accounts*

  • Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $78,062.40 - $100,484.80

Click the "Apply" button above to apply for this opening.

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