Overview Lead the fun. Drive the experience. Inspire the team. At Joe's Crab Shack, every shift is full of energy, bold flavors, and unforgettable guest moments. We're looking for a General Manager who can oversee all aspects of operations, deliver exceptional service, and motivate a team to perform at their best. If you thrive in a fast-paced, high-volume environment and love combining leadership with a hands-on approach to hospitality, this is your chance to steer the ship at a restaurant where every day feels like a celebration.
Benefits:
- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail, amusements, and hotels
- Multiple health benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
- Paid time off
- Monthly discretionary bonus potential
Responsibilities - Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
- Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
Qualifications - At least 3 years General Manager experience in a full-service, high-volume dining establishment
- Additional experience in Regional or multi-unit management is preferred
- Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
- Strong understanding of cost and labor systems that lead to restaurant profitability
- Strong communication and leadership skills combined with advanced computer and math skills
- Stable and progressive work history; Strong work ethic
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Pay RangeUSD $80,000.00 - USD $95,000.00 /Yr.
