Description

The Service Manager is the senior front-of-house leader responsible for all guest-facing service areas, including the dining room, bar, beverage service, host/cashier functions, patio, and any other service-related area. This role is accountable for guest satisfaction, service execution, bar operations, front-of-house team development, alcohol management, uniform stock, and day-to-day service operations.

The Service Manager has direct operational oversight of bartenders and all other service team members and partners closely with the General Manager and Culinary Manager to deliver consistent, friendly, and efficient service while developing a highly engaged service team.

Responsibilities

$44

Qualifications
• 3+ years of restaurant leadership experience, preferably in a high-volume, full-service environment
• Strong experience in front-of-house operations, bar service, and guest hospitality
• Proven ability to lead, coach, develop, and hold team members accountable
• Strong understanding of scheduling, labor management, inventory, cash handling, and cost controls
• Able to maintain high service standards in a fast-paced environment
• Confident handling guest concerns and resolving issues professionally
• Available to work nights, weekends, holidays, and extended shifts as business needs require