Restaurant Assistant General Manager - Eataly Flatiron

Eataly North America

$80K — $90K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Associate Degree required
  • Over 2 years' experience managing a large restaurant team
  • Strong problem-solving, organizational, and analytical skills
  • Exceptional communication and leadership abilities
  • Proficient in Microsoft Office, advanced level preferred
  • Experience with Italian cuisine and wine highly preferred

Responsibilities

  • Oversee restaurant operations to maximize profitability and uphold company standards
  • Take a hands-on approach, actively working on the floor
  • Hire, train, motivate, and evaluate restaurant staff as necessary
  • Provide real-time coaching and support to team members
  • Manage inventory and replenish supplies as needed
  • Collaborate with other departments and corporate on activities and events
  • Document and resolve employee and guest incidents
  • Maintain high hospitality standards for guests and staff

Benefits

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on Italian products and cuisine
  • Referral bonus program
  • and more!
Full Job Description
Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.
  • Oversees the operations of the restaurant, working to maximize profitability while upholding the company's mission, values, policies, quality and guest experience standards
  • Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
  • Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
  • Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
  • Manages inventory levels and replenishes goods and operating materials
  • Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
  • Documents, investigates and resolves employee and guest incidents
  • Maintains a high level of hospitality towards guests as well as within the team
  • Performs other duties as required or assigned


Qualifications
  • Bachelor's Degree or Associate Degree
  • 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
  • Demonstrated problem-solving, organizational, analytical and business management skills
  • Excellent communication, leadership and team-building skills
  • Advanced proficiency in Microsoft Office
  • Experience with Italian cuisine and wine highly preferred

Job Requirements
  • Availability to work a flexible schedule often including evenings, weekends and holidays
  • Ability to lift up to 50 pounds
  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation: The base pay range for this position is $80,000 - $90,000 per year.

Additional Information

Benefits and Perks
  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!


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