ResponsiveAds™ single packaged tag is a fundamentally simpler trafficking model than what agencies and DSPs are used to; one tag, all sizes, no re-trafficking. But getting there requires someone who understands both sides: the RA platform deeply, and the DSP, SSP, and publisher infrastructure that ad operations teams live in every day. This role is the technical bridge between our platform and the ecosystem that delivers our creatives at scale.
You will own the technical onboarding of Publishers, Channel and new DSP/SSP integration partners, troubleshoot complex trafficking issues for agencies and brands, and build the documentation and tooling that makes RA the easiest creative platform for ad ops teams to work with. You will also support the AdCp standard expansion, working directly with DSP engineering teams to certify new RA tag and format types across major programmatic environments.
What You Will Do
- Own technical onboarding of new Channel, DSP, SSP, and publisher integration partners from documentation review to first live campaign
- Work with ResponsiveAds Zendesk system to provide support as part of the technical engineering team for 1st and 2nd line support tickets. Document and provide clear reports for the community and partners
- Serve as primary technical resource for publisher, agency and brand ad ops teams on trafficking, tag, and delivery issues
- Build and maintain integration documentation, trafficking guides, and self-serve onboarding materials for each partner
- QA and certify new RA tag and format types against major DSP environments before general availability
- Support the AdCp standard expansion: work directly with DSP engineering teams on schema and tag certification
- Surface recurring ad ops issues as product bugs or feature requests to the engineering team
- Support sales in technical discovery conversations and RFP responses involving complex trafficking requirements
RequirementsBackground
- MUST have 5+ years ad operations, solutions engineering, or programmatic technical experience
- MUST have 5+ years strong Javascript , CSS, coding experience
- MUST have deep familiarity with DSPs (DV360, TTD, Amazon DSP), SSPs, ad servers, macros, and tag management
- MUST have experience with HTML5 ad formats, VAST/VPAID video tags, and IAB creative standards
- MUST have strong debugging skills: network traffic, browser console, and tag inspection tools
- MUST have Rich media or responsive ad format experience for set-up, debugging, code changes,
- Excellent written and verbal communication. You explain complex technical concepts clearly to non-technical stakeholders
Skills & Tools
- Programmatic infrastructure: DSPs (DV360, TTD, Amazon), SSPs, ad servers, tag management
- Strong working knowledge of Agentic workflows. Set-up and utilize
- Working knowledge and usage of the industry ad builders and creative management tools
- HTML5 ad formats, VAST/VPAID, IAB creative standards, deep practical knowledge
- Browser debugging: network inspector, console, tag and pixel validation tools
- TCF/GVL consent frameworks and privacy compliance in ad serving is a plus
- DOOH or CTV ad serving technical requirements is a plus
- Startup mentality, highly responsive, owns client issues end-to-end, no ticket queue culture
BenefitsSome reasons why you'd want to work with us:
- You want to play a big part in a small but profitable company that is an industry leader.
- You do your best in a setting where excellent work is what's valued, not face time (a good work-life balance is just how we do things!)
- You value authenticity and a work environment that values who you are and what you can do.
- You're looking for a big challenge that involves lots of variety, collaboration, inventiveness, and on your toes thinking.
- You want to work alongside a diverse group of people who are passionate, friendly, and helpful.
- We have been a fully remote team from the start 10+ years
Our benefits include:
- A strong commitment to work-life balance. We provide a flexible work and vacation time
- Generous paid time off and flexible work from home policies.
- Offer the ability to take educational courses and support your continuous learning
- Continuous merit-based pay increases.
- Stipend paid parental family leave policies to support you during major life events.
