Line of ServiceInternal Firm Services
Industry/SectorNot Applicable
SpecialismIFS - Human Capital (HC)
Management LevelManager
Job Description & SummaryA career in Resourcing and Deployment, within Business Enablement will provide you with the opportunity to support the Tax line of service in workforce management, helping our network become more agile in the evolving markets we serve by ensuring the right people are assigned to the right projects at the right time.
As a team, we optimize capacity sharing and enable the delivery of PwC services to our clients through our staffing strategy, emphasizing forecasting, utilization, and workload balance while also prioritizing development and diversity initiatives.
The Opportunity: As a Resourcing and Deployment Manager, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:
- Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics
- Through the use of continuous planning activities, proactive management and scheduling of resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics
- Build strong relationships with staff to understand career aspirations/goals, strengths, areas of opportunity to aid in allocating meaningful work to support personal and business objectives
- Collaboration with national resource management team including; sharing of best practices, analysis of staff capacity, promote and focus on sharing resources across the country
- Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required (e.g. workload balancing, improvement of utilization, etc.)
- Become a SME of resource management technology and reports
What You'll Bring: Your skills, knowledge, and experiences are what set you apart. Here's what we look for:
- Experience in a professional service environment either in a client facing, operations, workforce planning or resource management role
- Communicate clearly in English (both written & verbal), negotiate and influence successfully, collaborate with others and build strong relationships
- Exceptional attention to detail with strong multi-tasking skills to prioritize workload
- Excellent data analysis and interpretation skills to provide insights to leadership; including an ability to understand how business trends can change our market
- Excellent judgment and tact; strong problem-solving skills, including the ability to analyze and understand the business impact of relevant options
- Ability to manage complex projects while thinking strategically and creatively
- Deal confidently with Partners and all staff levels in a professional manner, always recognizing the confidential nature of the work
- Adaptability to work effectively under pressure and time constraints to meet deadlines
- Effectively manage and resolve conflicts with a win-win approach and a focus on future outcomes
This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.
The salary range for this position is $81,900 - $131,900. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required SkillsOptional SkillsAccepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Performance Management, Business Reporting, Coaching and Feedback, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Project Resource Allocation, Project Resource Management {+ 20 more}
Desired Languages (If blank, desired languages not specified)
Travel RequirementsNot Specified
Available for Work Visa Sponsorship?No
Government Clearance Required?No
Job Posting End Date