PWC

Resourcing and Deployment Manager, Tax

PWC$81K — $131K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in client-facing, operations, or resource management roles within professional services.
  • Strong communication skills in English, both written and verbal.
  • Exceptional attention to detail with excellent multi-tasking abilities.
  • Proficient in data analysis and interpretation with insights on market trends.
  • Ability to manage complex projects while thinking strategically and creatively.
  • Demonstrated problem-solving skills with good judgment and tact.
  • Experience in building professional relationships with diverse stakeholders.

Responsibilities

  • Plan and oversee allocation of client service staff to align with firm priorities.
  • Manage scheduling of resources to meet utilization targets, especially during peak seasons.
  • Build relationships with staff to understand career goals and strengths for effective work allocation.
  • Collaborate with national resource management to share best practices and resource capacity.
  • Analyze productivity reports and recommend actions for workload balancing and utilization improvement.
  • Serve as a subject matter expert in resource management technology and reporting.

Benefits

  • Access to a comprehensive total rewards package.
  • Opportunities for variable incentive pay programs for individual and firm achievements.
  • Support for personal and professional development initiatives.
  • Emphasis on diversity initiatives within the workforce.
Full Job Description
Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Human Capital (HC)

Management Level
Manager

Job Description & Summary
A career in Resourcing and Deployment, within Business Enablement will provide you with the opportunity to support the Tax line of service in workforce management, helping our network become more agile in the evolving markets we serve by ensuring the right people are assigned to the right projects at the right time.

As a team, we optimize capacity sharing and enable the delivery of PwC services to our clients through our staffing strategy, emphasizing forecasting, utilization, and workload balance while also prioritizing development and diversity initiatives.

The Opportunity:

As a Resourcing and Deployment Manager, unlock your potential and embrace the chance to drive meaningful outcomes that'll elevate your career. Your role will include, but isn't limited to:

  • Strategically plan and oversee the allocation of Client Service Staff (CSS) to client engagements to ensure alignment with the firm's strategic priorities and to meet the planned business metrics
  • Through the use of continuous planning activities, proactive management and scheduling of resources to meet Firm utilization targets with primary focus on staff leverage and peak season metrics
  • Build strong relationships with staff to understand career aspirations/goals, strengths, areas of opportunity to aid in allocating meaningful work to support personal and business objectives
  • Collaboration with national resource management team including; sharing of best practices, analysis of staff capacity, promote and focus on sharing resources across the country
  • Analyze standard productivity reports and provide recommendations on the appropriate action plan or activities required (e.g. workload balancing, improvement of utilization, etc.)
  • Become a SME of resource management technology and reports


What You'll Bring:
Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

  • Experience in a professional service environment either in a client facing, operations, workforce planning or resource management role
  • Communicate clearly in English (both written & verbal), negotiate and influence successfully, collaborate with others and build strong relationships
  • Exceptional attention to detail with strong multi-tasking skills to prioritize workload
  • Excellent data analysis and interpretation skills to provide insights to leadership; including an ability to understand how business trends can change our market
  • Excellent judgment and tact; strong problem-solving skills, including the ability to analyze and understand the business impact of relevant options
  • Ability to manage complex projects while thinking strategically and creatively
  • Deal confidently with Partners and all staff levels in a professional manner, always recognizing the confidential nature of the work
  • Adaptability to work effectively under pressure and time constraints to meet deadlines
  • Effectively manage and resolve conflicts with a win-win approach and a focus on future outcomes


This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $81,900 - $131,900. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Performance Management, Business Reporting, Coaching and Feedback, Communication, Conflict Resolution, Coordinating Staff, Creativity, Data Analysis, Demand Management, Development Collaboration, Embracing Change, Emotional Regulation, Empathy, Human Resources (HR) Report, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Professional Courage, Project Resource Allocation, Project Resource Management {+ 20 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date

About PWC

PwC is a multinational professional services network of firms headquartered in London, United Kingdom, operating as partnerships under the PwC brand. PwC ranks as the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms operate in 157 countries, 742 locations, with 276,000 people. As of 2020, 26% of the workforce worked in the Americas, 26% in Asia, 32% in Western Europe, 5% in Middle East and Africa and 11% in Central and Eastern Europe and Central Asia.
Learn more about PWC
Size
284,000 employees
Industry
Founded
1998

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