Salary : $114,336.00 - $141,156.00 Annually
Location : City of Santa Monica, CA
Job Type: Full-Time Regular
Job Number: 268037-01
Department: Public Works
Division: Resource Recovery & Recycling
Opening Date: 08/24/2026
Closing Date: 9/11/2026 5:00 PM Pacific

Job Summary
Plans, organizes, and coordinates the operation of the Resource Recovery and Recycling Collections Section. Supervises, schedules, and reviews the work activities of staff engaged in solid waste operations, customer service, and the collection and recovery of landfill trash, organics, and recyclable materials.

Representative Duties
Selects, trains, supervises, and assigns work to supervisory, collections, and customer service staff engaged in integrated resource recovery and recycling collections and related operations. Establishes and approves work schedules, monitors workflow, and evaluates the work of staff.
Plans, coordinates, and supervises integrated waste management collections to meet City-wide zero waste goals. Consults with the division manager and staff to determine and implement zero waste program goals and related policies and procedures.
Develops, monitors, evaluates, and modifies collection routes and maps, maintenance schedules, and customer service processes to ensure effectiveness and efficiency of service. Ensures solid waste collection operations comply with applicable federal, state, and local laws and regulations.
Enforces municipal solid waste ordinances and issues citations related to refuse code violations.
Assists in formulation, planning, and implementation of improvements to resource recovery and recycling collections operations.
Researches, gathers data, and collaborates with Fleet Maintenance to prepare equipment specifications for the purchase of resource recovery and recycling equipment. Develops strategies for equipment replacement that minimize maintenance costs and maximize productivity.
Interacts with customers and City staff, performs on-site inspections, and conducts plan check reviews and approvals with applicable computer software for the trash enclosure component of the building permit process.
Keeps abreast of emerging trends and innovative practices for solid waste collection and recycling operations.
Responds to inquiries, complaints, and requests for information from various customers, including citizens, City staff, and the public. Resolves customer problems and complaints over the phone, in writing, and in person.
Prepares and maintains a variety of records and reports.
Makes presentations to public and community groups.
May serve as a representative for the Division at meetings with other City divisions and community or neighborhood groups, as assigned.
Performs other related duties, as assigned.

Requirements
Knowledge of:
Principles and practices of supervision and training

Principles, practices, and techniques of solid waste collection operations

Disposal and collection vehicles and equipment

Safety standards and safe work practices

Dispatch operations

Applicable federal, state, and local laws, regulations, and ordinances

Principles and procedures of recordkeeping and reporting

Effective customer service techniques
Ability to:
Select, supervise, motivate, and train staff

Organize and schedule the work of staff

Analyze problems, make recommendations, and implement effective solutions

Conduct research and analyze complex data and information

Prepare, present, and maintain accurate records and reports

Develop and implement work procedures and improved methods of service delivery

Interpret and apply policies, procedures, rules, and regulations

Provide operational and safety training to assigned staff

Ensure staff are compliant with all safety regulations and procedures

Communicate effectively, both orally and in writing

Provide effective customer service

Establish and maintain effective and cooperative working relationships with City employees and the public

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches
Skill in:
Reading, writing, and communicating at an appropriate level

Using a personal computer and applicable software applications
REQUIREMENTS
Minimum Qualifications:
Education:
Graduation from an accredited college with an associate degree or 60 semester units or the equivalent. Additional recent, related work experience may substitute for the educational requirement on a year for year basis.
Experience:
Four years of recent, paid work experience in the operation and maintenance of integrated solid waste collections. At least two years of the recent, paid work experience must have included supervisory responsibilities.
Licenses and Certificates:
Possession of a class C driver license.

Supplemental Information
How to Apply:
Applicants must submit a completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.
If you would like for your education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so will result in your application being evaluated without the education being considered.

Selection Process:

All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applications will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.
Testing may consist of a combination of any of the following and is subject to change as needs dictate: written test, performance test, evaluation of qualifications, oral interview.
If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.
Note: Internal staff who submit transfer applications must notify the analyst in charge of the recruitment, via email, upon submission of their transfer application.
Background Investigation:

Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.
01

This position requires graduation from an accredited college with an associate degree or 60 semester units or the equivalent. However, additional recent, related work experience may substitute for the educational requirement on a year for year basis. Select the option below that best describes you.
If you would like for you education to be considered, you must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so will result in your application being evaluated without the education being considered.

• I have graduated from an accredited college with an associate's degree (or have completed 60 semester units or the equivalent) and have attached a copy of my diploma or transcripts to my online application.
• I would like to substitute recent, related work experience for the education requirement on a year for year basis.

02

Select the option below that best represents the amount of recent, paid experience you possess in the operation and maintenance of integrated solid waste collections.

• Some experience but less than four years
• Four years of experience but less than five
• Five years of experience but less than six
• Six years of experience or more
• I do not have experience in the operation and maintenance of integrated solid waste collections

03

Please describe your recent, paid work experience in the operation and maintenance of integrated solid waste collections. In your response, be sure to include where you obtained this experience, number of years of experience, size of the operation, whether the operation includes residential or commercial customers, and the specific responsibilities you held. If you have no experience, mark N/A
04

Select the option below that best describes the amount of experience you possess supervising the work of others.

• Some experience but less than one year
• One year of experience but less than two
• Two years of experience but less than three
• Three years of experience or more
• I do not have supervisory experience

05

Please describe your experience supervising the work of others. In your response, be sure to include your supervisory related responsibilities and the titles of the employees you supervise. If you have no such experience, mark N/A.
06

Please describe your experience assisting the development, planning, or implementation of improvements to resource recovery or recycling collection operations. In your response, be sure to include details of how your role impacted these improvements. If you have no such experience, mark N/A.
07

Please describe your experience with conducting solid waste enclosure plan checks and interacting with members of the public throughout the plan check process. In your response, specify the work volume, your role, and any softwares used. If you have no such experience, mark N/A.
Required Question