Resource Management Senior Principal

PMG

$120K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in resource management, workforce planning, or operations, ideally in professional services or agencies; media/marketing experience preferred.
  • Demonstrated capacity to develop and scale centralized resource management in complex organizations.
  • Experience managing both dedicated team structures and flexible models.
  • Ability to influence senior leaders, including C-suite executives, with credibility.
  • A passion for equitable opportunity, people growth, and nurturing a culture of development.
  • Strong analytical, decision-making skills coupled with experience in capacity planning.
  • Exceptional communication and change management expertise.

Responsibilities

  • Contribute to refining the Resource Management function, including structures and processes.
  • Design allocation models for long-term and short-term work balancing strategic fit.
  • Advise senior leadership on optimal talent deployment across various areas.
  • Align with client teams to ensure demand meets talent supply effectively.
  • Maintain real-time visibility of resource metrics to guide decision-making.
  • Implement systems for efficient resource planning and reporting.
  • Establish transparent processes for resourcing requests and prioritization.

Benefits

  • Professional development opportunities, including mentorship and career support.
  • Generous paid time off and holiday allowances to promote work-life balance.
  • Paid parental leave to support family growth and responsibilities.
  • Competitive retirement and pension plans with contribution matching.
  • Access fertility benefits for team members and spouses.
  • Healthcare coverage tailored to geographic needs.
  • Pet insurance for health protection.
  • Lifestyle spending accounts funded by the company for wellness promotion.
  • Commuter benefits for travel and commuting.
  • Annual bonus eligibility for all employees.
  • Volunteering opportunities with community give-back hours.
  • Access to AI Enterprise accounts and training sessions for AI empowerment.
Full Job Description
Who You'll Be Working With

We are seeking a seasoned, strategic, and people-first Resource Management Sr. Principal to build and lead PMG's centralized resourcing function. This leader will play a critical role in enabling our operating model by ensuring that our people are deployed to the work where they can drive the greatest business impact - and grow the most as professionals.

You will serve as a trusted advisor to the C-Suite, bringing deep expertise in workforce planning, resource optimization, and operational scale. You'll work across client teams, practice excellence teams, operations, and leadership to build a system that empowers people, improves performance, and unlocks long-term scale.

What You Will Do
  • Contribute to the evolution of our Resource Management function, including team structure, data models, operational processes, and tooling.
  • Design and operationalize allocation models across long-term team-based and short-term task-based work - balancing strategic fit with resource optimization.
  • Serve as a strategic advisor to senior leadership on how best to deploy talent across accounts, practices, and business lines in line with company growth, team health, and client needs.
  • Partner with client teams and practice excellence leaders to ensure alignment between talent supply and demand, and facilitate strong skill-to-role matching.
  • Maintain a centralized, real-time view of resource management metrics (e.g., utilization and capacity), skills, and demand across the organization to inform decision-making.
  • Implement systems and tools to support efficient resource planning, forecasting, and reporting.
  • Establish fair and transparent processes for resourcing requests, prioritization, and conflict resolution.
  • Champion PMG's values and talent philosophy, ensuring people have continuous access to high-quality opportunities that support long-term career development

What you will Bring:
  • 10+ years in resource management, workforce planning, or operations, ideally within a professional services or agency environment; media or marketing experience highly preferred.
  • Proven ability to build and scale centralized resource management practices in complex, fast-paced organizations.
  • Experience supporting both dedicated team structures and flexible task-based models.
  • Executive presence and credibility to influence and advise senior leaders, including C-level executives.
  • Passion for people development, equitable opportunity, and building a culture of growth.
  • Strong analytical and decision-making skills, supported by experience with capacity planning and resource management systems.
  • Exceptional communication and change management skills


What We Offer
  • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
  • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
  • Parental Leave: We provide paid parental leave to support your family during important life events.
  • Retirement & Pension Plans: Plan for your future with competitive retirement or pension programs, including contribution matching.
  • Fertility and Family Support: Access fertility benefits for all team members and their spouses.
  • Healthcare: Coverage and support for everyday medical expenses and routine care, tailored by geography.
  • Pet Insurance: Protect your pet's health and your finances.
  • Lifestyle Spending Accounts: Enjoy 100% company-funded accounts to promote healthy habits and well-being.
  • Commuter Benefits: Access support for travel and commuting needs, where available.
  • Annual Bonus: All employees are eligible for an annual bonus.
  • Volunteering Opportunities: Receive 8 give-back hours to volunteer in your local communities.
  • AI Enterprise License: Access AI Enterprise accounts and participate in weekly AI training sessions to empower and ensure AI safety.

Benefits vary by country, location, and geography to reflect local laws, norms, and expectations.

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