Under general supervision and in accordance with established policies - provides support to and maintains positive contact with all firm personnel. Observe strict confidentiality regarding firm and client matters. KEY RESPONSIBILITIES: Document & Content Management • Convert Adobe PDFs to MS Word and vice versa using firm-issued software. • Clean and format Word documents, including applying styles and cross-referencing. • Generate tables of contents and authorities. • Revise Word documents from handwritten copies or via track changes. • Create labels and letters using Word’s mail-merge feature. • Select appropriate pleading templates for discovery responses. • Compile, edit, and create PDFs with internal/external hyperlinking. • Create bookmarked e-binders, and prepare Adobe forms • Apply PDF redactions, headers, footers, and bates stamping. • Generate comparisons using MS Word or Litera Compare. • Process DocuSign packets. • Ensure accuracy and quality of all work products. Design & Presentation • Create and format PowerPoint presentations using firm-branded templates. • Create and revise diagrams, tables, and organizational charts. • Assist with marketing materials including proposals, face sheets, and placemats. Spreadsheet & Data Handling • Create and update Excel spreadsheets using filters, formulas and data analysis tools. • Build pivot and structured tables. • Format spreadsheets for printing or PDF conversion. Technology & Software • Transcribe audio files using Olympus software. • Stay updated on firm technology and software advancements. • Participate in mandatory training sessions, pilot programs, and testing initiatives. Support & Collaboration • Maintain a secure and distraction-free working environment. • Provide assistance to administrative and legal staff across the firm. • Remain accessible and engage professionally with all levels of personnel. • Handle firm content with discretion and privacy. Coordinator Responsibilities: • Screen, prioritize, and delegate assignments to exceed expectations and meet deadlines. • Manage resource allocation and assist with scheduling. • Supervise and support team members; serve as liaison between team and requestors. • Ensure compliance with operational procedures. • Monitor productivity and quality standards. • Maintain accurate records using the ServiceNow tracking system. • Troubleshoot software issues, including providing impromptu training as needed. • Contribute equitably to the workload. • Attend regular staff meetings. • Exercise confidentiality in sensitive matters. • Promptly answer and manage department and after-hours calls. QUALIFICATIONS: • High school diploma or equivalent required. • Minimum of five years’ experience in a legal Word Processing Center environment. • Advanced proficiency in Microsoft Word, Excel, PowerPoint, Adobe, and Outlook. • Familiarity with iManage Work or similar document management systems. • Experience or knowledge of Photoshop, Visio, DocXtools, and DocuSign is a plus. • Strong organizational skills, attention to detail, and the ability to manage multiple projects and deadlines. • Ability to work collaboratively in a fast-paced, high-volume environment. OTHER: • Reports to: Resource Center Manager and Director of Practice Management • Adhere to assigned schedule and required overtime to meet work demands: • Work schedule: Monday – Friday: 3:00 p.m. – 11:00 p.m. *Includes one (1) half-hour break per shift. The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in King & Spalding’s comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program. Pay Transparency Range: Colorado, New York, California, Washington, D.C, Chicago applicants: The anticipated full-time annualized salary range $90,000- $106,500.   The salary offer will be contingent upon various factors, including but not limited to, relevant experience, internal equity, market data, job location, and other job-related factors permitted by law.