Kalahari Resort

Resort - Catering Director

Kalahari Resort$80K — $95K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Five years of experience in Hotel Catering, Conference Services, or Sales Management, preferably in large properties (over 500 rooms).
  • Proven success in managing and growing group and local accounts and special events.
  • Proficiency in Microsoft Office and event management software including PMS and Delphi.
  • Knowledge of the tourism industry and hotel/resort operations is beneficial.

Responsibilities

  • Lead catering sales and execution to enhance both revenue and guest satisfaction.
  • Develop and maintain relationships with group and key client accounts.
  • Support catering and banquet teams through hiring, training, and effective coaching.
  • Coordinate seamlessly between resort departments to ensure successful events.
  • Manage budgets, pricing strategies, forecasts, and reporting for profitability.
  • Uphold high service standards, address guest concerns, and foster a positive associate culture.

Benefits

  • Career growth opportunities with internal advancement.
  • 401(k) matching, along with paid time off and holiday compensation.
  • Health, dental, and vision insurance for full-time employees.
  • Employee appreciation events and discounts at all resorts.
  • Education assistance programs for career advancement.
Full Job Description
Director of Catering

Kalahari Resorts & Conventions is seeking a Director of Catering to oversee catering sales, event execution, and banquet partnerships, while ensuring profitable operations and creating unforgettable guest experiences. As an essential member of our leadership team, this role exemplifies our commitment to lead with love by inspiring associates, developing strong relationships with our group business, and ensuring every event is executed flawlessly and exceeds guest expectations.

The anticipated hire date for this position is late Summer 2026.

Salary Range - $80k - $95k

Key Responsibilities

  • Lead catering sales and event execution to maximize revenue and guest satisfaction.
  • Develop, manage, and grow group and key client accounts.
  • Oversee and support catering and banquet teams through hiring, training, and coaching.
  • Ensure seamless coordination across resort departments for successful events.
  • Manage budgets, pricing, forecasts, and reporting to drive profitable operations.
  • Uphold service standards, resolve guest concerns, and promote a positive associate culture.


What We're Looking For

  • Five years of Hotel Catering, Conference Services, or Sales Management experience preferred in a large (over 500 rooms) property.
  • Experience and proven success in developing, maintaining, and servicing group and local business, as well as special events, is required.
  • Ability to understand and effectively utilize above-average computer equipment and applications, to include but not limited to: Microsoft Word, Excel, PMS, Delphi, catering, and event-related software.
  • Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort is helpful.


A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:
  • Career growth opportunities with promotion from within
  • 401(k) matching, paid time off, and holiday compensation
  • Health, dental, and vision coverage for full-time associates
  • Employee appreciation events, discounts, and perks at all resorts
  • Education assistance programs to help advance your career


| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

About Kalahari Resort

Kalahari Resorts is a hospitality company that operates waterpark resorts in the United States. The company was founded in 2000 and is headquartered in Wisconsin Dells, Wisconsin. Kalahari Resorts offers a range of amenities, including indoor and outdoor waterparks, spas, restaurants, and conference centers. The company has locations in Wisconsin, Ohio, Pennsylvania, and Texas, and is committed to providing guests with a fun and memorable experience.
Learn more about Kalahari Resort
Size
5,000 employees
Industry
Founded
2000

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