ADT Inc.

Residential Sales Manager

ADT Inc.$70K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required
  • 5+ years of sales experience, with 3+ years in residential sales
  • Proven track record in consumer/residential sales with large accounts
  • Experience in developing and leading a professional sales team
  • Strong presence and recognition within the local community
  • Successful in high dollar sales transactions and large bids
  • Ability to educate consumers on products through consultative selling

Responsibilities

  • Manage and lead sales teams in assigned territory
  • Sell diverse products to high-end consumers to drive revenue growth
  • Implement sales programs to maximize profitable opportunities
  • Collaborate with installation management for customer satisfaction and profitability
  • Mentor and coach Sales Representatives, setting performance expectations
  • Provide feedback and conduct annual performance reviews
  • Recruit new Sales Representatives as needed
  • Develop lead generation programs and train representatives
  • Conduct ride-alongs to monitor representative progress
  • Ensure compliance with ADT policies and procedures
  • Hold regular sales meetings to maintain team alignment
  • Engage with various stakeholders for effective problem-solving and conflict resolution

Benefits

  • Comprehensive training programs
  • Opportunities for career advancement
  • Supportive company culture promoting values
  • Access to the latest technology and products
  • Employee recognition programs
Full Job Description
Job Description

Position Summary:

An ADT Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques.

Duties and Responsibilities:

  • Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars.
  • Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services.
  • Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals.
  • Participate in recruiting activities to select and hire new Sales Representatives, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.


Qualifications

Education/Certification:

  • Bachelor's degree or equivalent


Experience:
  • Minimum of 5 years sales experience, including 3 years of residential sales experience.
  • Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
  • Successfully developed a professional business team.
  • Is a passionate leader with a strong presence and recognition within a local community.
  • Demonstrated success in handling high dollar sales transactions and large bids.
  • Effectively educated consumers on products and services and success in consultative selling.
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
  • Valid driving license with clean driving record is required.


About ADT Inc.

ADT Inc. is a provider of security and automation solutions for homes and businesses in the United States and Canada. The company offers a range of products and services, including home security systems, home automation systems, and commercial security systems. ADT Inc. was founded in 1874 and is headquartered in Boca Raton, Florida.
Learn more about ADT Inc.
Size
25,000 employees
Market Cap
$8.2 billion
Industry
Net Income
-$632.1 million
Founded
1974
5 Year Trend
+12.5%
Revenue
$5.3 billion
NASDAQ

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