An ADT Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques. Duties and Responsibilities: • Manage the sales teams within a defined territory/region(s). Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars. • Be proficient in the awareness of connected home type product and services. Ability to grasp and explain Residential Integrated Products & Services. • Implement and administer sales programs in residential consumer markets to maximize profitable opportunities. • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability. • Mentor, develop, motivate and coach Sales Representatives. Develop team for success by regularly communicating results and job expectations. Develop performance metrics for sales teams and monitor results. • Provide performance feedback and recommendations to improve effectiveness. Conduct annual performance reviews/appraisals. • Participate in recruiting activities to select and hire new Sales Representatives, as required. • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution. • Regularly participate in ride-alongs and monitor progress of new and existing representatives. • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications. • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis). • Interacts with all levels - from executives to installers - while engaged in problem solving and situations that require conflict resolution. • Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.