Residential Sales and Service Technician

Ayers Basement Systems

$80K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of two years' sales experience or education/experience combination
  • Proven track record in sales
  • Strong communication skills
  • Competitive nature to exceed sales goals
  • Valid driver's license and meets driving requirements

Responsibilities

  • Drive to customer homes for pre-scheduled appointments
  • Build rapport with customers
  • Examine previous work for potential issues
  • Recommend additional products and services
  • Complete all paperwork and data entry promptly
  • Follow through with customers until all issues are resolved
  • Provide customers with a remarkable service experience
  • Meet or exceed monthly sales goals
  • Act as an ambassador for the company's culture

Benefits

  • Paid on-the-job sales training
  • Base pay plus commission ranging from $80k-$100k in the first year
  • Health, vision, and dental insurance
  • 401k plan with 3% match
  • Growth potential with new skills and advancement opportunities
  • Pre-scheduled service appointments with Monday-Friday schedule, occasional Saturdays
Full Job Description
Job Type

Full-time

Description

As a Residential Sales and Service Technician, you will go to customer homes and service existing customers, making sure the systems we designed and installed for them are working and maintained. You will also be recommending additional products and services, selling complimentary solutions to protect their largest investment, permanently.

What you'll get:
  • Paid ON-THE-JOB sales training.
  • Base Pay + Commission = $80k-$100k in your first year
  • Health Insurance + Vision + Dental + 401K w/ 3% match
  • Growth Potential + New Skills + Advancement Opportunities
  • Pre-Scheduled Service Appointments + Monday-Friday work (Occasional Saturday)

What you'll do:
  • Drive to customers' homes for pre-scheduled appointments (NO COLD-CALLING or DOOR KNOCKING) to perform annual maintenance on an existing systems or follow-up on warranty issues.
  • Build rapport with the customer.
  • Examine work previously completed by Ayers and determine if there is a potential problem to be remedied.
  • Recommend additional products and services as needed to enhance or improve the original installation or remedy a new issue that has arisen in the customer's home.
  • Timely completion of all paperwork/data entry and follow-up communication required for the appointment.
  • Follow through with customers until all issues are resolved.
  • Provide customers with a remarkable experience.
  • Meet or exceed monthly Sales Goals.
  • Be an ambassador for the company's culture and purpose.
  • Regular, reliable on-site attendance.

What you'll need:
  • KNOWLEDGE: minimum of two years' sales experience, or combination of education and experience that illustrates a proven track record in this field.
  • SKILLS: A competitive nature to meet and exceed sales goals. A track record of strong communication skills.
  • ABILITY: A passion for providing top-notch customer service to our customers. Valid driver's license and ability to meet our driving requirements.


Salary Description

$80,000 - $100,000+

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